Renewing Xbox Gold

Discus and support Renewing Xbox Gold in XBoX on Consoles to solve the problem; Hello! Today I began playing on my Xbox 360 and noticed my Gold Subscription had run out. I went online and tried to renew it. (My family had bought... Discussion in 'XBoX on Consoles' started by SavSmith33, Jun 15, 2014.

  1. SavSmith33
    SavSmith33 Guest

    Renewing Xbox Gold


    Hello!

    Today I began playing on my Xbox 360 and noticed my Gold Subscription had run out. I went online and tried to renew it. (My family had bought the Family Pack and it now it has expired... It seems they don't have the family pack option anymore?) I saw that
    my dad's account automatically renewed but mine did not. When I tried buying a 12 month membership, it didn't let me because I am under 18 and it won't let me buy anything. How do I purchase another membership? We couldn't find an option where a parent renews
    it for me either... Any help is much appreciated. Thanks!

    :)
     
    SavSmith33, Jun 15, 2014
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Renew your Xbox LIVE Gold Membership

    Overview of Xbox LIVE Renewal

    When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

    • Month-to-month membership- Notification comes 15 days in advance
    • 3 or 12 month membership- Notification comes 30 days in advance
    Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

    If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

    Renew with a payment option by purchasing a new membership:

    Steps to Follow

    1) Use your Xbox LIVE gamertag to sign in.

    2) Under Settings, select Account.

    3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

    4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

    5) Select a membership option, then Confirm Purchase.

    Once you have confirmed your purchase, the following will happen:

    • The payment option you are using will be charged immediately.
    • The time subscription plan you have just purchased will be added to your remaining subscription time.
    • Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.
    Take note:

    If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

    There is a procedure you can follow to add or change your Xbox LIVE payment option.

    Renew with a prepaid membership card

    It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

    If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

    How to turn on auto renewal (for existing membership):

    If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

    How to Troubleshoot Xbox LIVE renewal:

    If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

    • Error: Your credit card has been declined several times by our billing service.
    This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

    • Error: 8015d080
    In case you receive this error message, you need to contact Xbox Support.
     
    xboxfelix, Jun 15, 2014
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Turn off auto renewal or cancel Xbox LIVE membership

    How to turn off auto renewal

    It is recommended that you cancel your Xbox LIVE Gold Membership using the option of turning off automatic renewal. If auto renewal is "off", your membership will expire at the end of its current term.

    Steps to follow:

    1) If you are not already signed in, click Sign In at the upper right hand corner and sign in using your Microsoft account.

    2) Proceed to My Account.

    3) Click Change next to automatic renewal. Change the setting to OFF

    You will be able to continue enjoying all the benefits of Xbox LIVE Gold Membership until your paid membership time expires.

    Note:

    If you want to cancel or disable your Xbox LIVE Gold Membership immediately, you should contact Xbox support. Use the Request a Call from Support option on the official Xbox Contact Us page. Your account cannot be canceled through chat or email.

    If you disable your account immediately, you will lose the time remaining on your membership subscription.

    If you are on a 2 Year Xbox LIVE Gold Contract, and you want to cancel before the end of the 2 years, you will be charged an Early Termination Fee and other applicable taxes. Once the two-year agreement period is over, your account will not be renewed automatically.

    You can cancel the 2 Year Xbox LIVE Gold Contract using the option of self-cancel your subscription on Xbox.com
     
    xboxfelix, Jun 15, 2014
    #3
  4. dogwitch
    dogwitch Guest

    Renewing Xbox Gold

    you could try to get a renew card of live instead
     
    dogwitch, Jun 15, 2014
    #4
  5. maxen
    maxen Guest
    Perhaps the easiest alternative is to buy a pre-paid membership from a retail store (where you can often get it slightly cheaper anyway). You can then redeem the 25-character code to your account and the Gold time will get applied.

    The family pack was discontinued in August of last year and there should have been an email sent to notify you of this.
     
    maxen, Jun 16, 2014
    #5
  6. You should check out Xbox Prepaid Codes | Types of Prepaid Codes - Xbox Support On
    this page
    you can read about the different types of prepaid codes that you can use to purchase Xbox-related content, the kinds of content that the codes can purchase and how each type of prepaid code affects your Microsoft account. This should help
    you with Types of Xbox Prepaid Codes to lift the Confusion.
     
    PR1NCE DARKNESS, Oct 31, 2018
    #6
  7. Trai542 Win User

    Xbox One LIVE Gold Membership Status

    Same for me. I renewed my Gold but xbox live keeps giving me advertisements saying its time to renew your GOLD.
  8. andreevkms Win User

    Проблема с кредиткой

  9. airmattdog Win User

    How do I cancel my xbox music pass

  10. Cuervo_AG Win User

    Can't share gold on same Xbox?

    Check your Xbox Gold subscription. Mine was on auto-renew but was reissued a credit card by my bank with a new number. So, the renew failed and gold expired.
  11. david35283 Win User

    Parental Approval Required !?

Thema:

Renewing Xbox Gold

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