renew your xbox pass screen. (0x803f800e)

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

First, make sure that the subscription is showing as "active" on your Xbox console by following the steps below:

"Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions."

Once confirmed, simply remove and re-add your account by following the steps below:

" REMOVE ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then select Remove to confirm. ​​​

4. When you're finished, select Close. ​​​

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

​​​

ADD ACCOUNT​​​

​​​

1. Press the Xbox button to open the guide. ​​​

2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

3. Enter the Email address and the password.​​​

4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"

I have tried both and they don’t help.

When I try to play a game it says: “Looks like you need to renew Xbox game pass” 0x803f800e

When I go to subscriptions it says game pass and live gold are active and the next charge is next month.

Hi Nicolas,

Thanks for the information on having a disk. We recommend to uninstall and reinstall the game then at this point. For some reason it is picking it up as a digital game. You can install the disk offline which makes it install faster. Just go to settings >network>network
settings>hit A on go offline. Then
power cycle console before installing the disk. Once game is completely installed go online and get any updates the game may have. This will also show if there is an issue with the disk. If it isn't being read correctly it will give you the error you need
game pass also.

Thanks,

Brad

As I mentioned earlier I have the game on disk :3

Hi Nicolas,

Thanks for coming to the forums with your issue. We understand you are having issues launching Rocket League. Have you purchased the game in the past? Currently the game is on game pass. If you did not purchase the game in past and do not have a game pass
subscription, you will not be able to play the game. You would need to reactivate the game pass or make the purchase. Here is the

game pass FAQ for more information.

Thanks,

Brad