Renew xbox live tile

Hullfella · Sep 18, 2017

I renewed my xbox live gold on the 11th of sept, I have a really annoying issue where on the home page in still getting the renew xbox live gold tile.

I have tried hard resetting the console, refreshing the home page, even cancelling auto renew and then enabling it. Its still there.

While it's no big deal I prefer the short cut to the weekly deals and free games tile.

Anyone got any ideas how to solve this?

:)

DeadlyCabbage72 · Sep 18, 2017

Free Action Movie?

There was a tile on my Xbox home screen recently advertising a selection of a free action movie if I were to renew my Xbox Live subscription during the promotion time period. I did so via the tile and the following prompts but did not receive a free action
movie, nor any notification or word towards that end.

xboxfelix · Sep 18, 2017

How to Renew your Xbox LIVE Gold Membership

Overview of Xbox LIVE Renewal

When your current Xbox LIVE Gold Membership is about to run out, you will get a renewal message on your screen.

Month-to-month membership- Notification comes 15 days in advance

3 or 12 month membership- Notification comes 30 days in advance

Xbox LIVE membership can be renewed using a credit card, a debit card, or a Prepaid Gold Membership Card.

If your automatic membership renewal (auto renewal) is set to off, you can purchase a new subscription or use a prepaid membership card to renew your Xbox LIVE Gold Membership.

Renew with a payment option by purchasing a new membership:

Steps to Follow

1) Use your Xbox LIVE gamertag to sign in.

2) Under Settings, select Account.

3) Proceed to Your Memberships, and select the membership that you currently have (for example Xbox LIVE Gold)

4) Select Modify Membership and you will be presented with a list of renewal options. If you are on an Xbox LIVE Free Membership, you can choose to upgrade to Gold Membership.

5) Select a membership option, then Confirm Purchase.

Once you have confirmed your purchase, the following will happen:

The payment option you are using will be charged immediately.

The time subscription plan you have just purchased will be added to your remaining subscription time.

Your Xbox LIVE Gold Membership will be activated and auto renewal turned on.

Take note:

If you use a credit card as your payment option, you cannot remove it on file until your current membership expires.

There is a procedure you can follow to add or change your Xbox LIVE payment option.

Renew with a prepaid membership card

It is possible to renew your Xbox LIVE membership using a Prepaid Microsoft Gold Membership Card. This card is available at retail locations.

If you choose to redeem a prepaid Xbox LIVE membership code, you will be added time to your existing Xbox LIVE membership, while your renewal settings will remain unchanged.

How to turn on auto renewal (for existing membership):

If you are already on Xbox LIVE Gold of Family Pack membership and you want to turn on auto renewal without purchasing new membership, you should contact Xbox Support.

How to Troubleshoot Xbox LIVE renewal:

If there are issues with your Xbox LIVE account, you might receive the following messages. The solutions are provided below:

Error: Your credit card has been declined several times by our billing service.

This means that your credit card has expired, or the information on it has been changed. To solve this problem, there is a procedure you can follow to change payment option for Xbox LIVE membership.

Error: 8015d080

In case you receive this error message, you need to contact Xbox Support.

gds1972 · Sep 18, 2017

Hi

If a console hard reset has not resolved this you may want to try removing your your profile from the console carry out a hard reset and then reload your profile. Before you do this please make sure you know your account password.

Hullfella · Nov 1, 2018

Hi

If a console hard reset has not resolved this you may want to try removing your your profile from the console carry out a hard reset and then reload your profile. Before you do this please make sure you know your account password.
Click to expand...

thanks for that advice, just tried that and it didn't work for me, shame as I thought bingo one thing I have not done.

Maybe it's just a generic thing and will go on it's own?

gds1972

Hi

If a console hard reset has not resolved this you may want to try removing your your profile from the console carry out a hard reset and then reload your profile. Before you do this please make sure you know your account password.

Hullfella

Hi

If a console hard reset has not resolved this you may want to try removing your your profile from the console carry out a hard reset and then reload your profile. Before you do this please make sure you know your account password.

thanks for that advice, just tried that and it didn't work for me, shame as I thought bingo one thing I have not done.

Maybe it's just a generic thing and will go on it's own?

Mister Gwyther

Hey Don! Did you click on the Renew option under your account, or did you actually select the tile on the dashboard that said the $1 offer and click to renew from in there? Are you still seeing this tile on the dashboard at all?

onyxishere

The Renew Gold tile is a glitch in the system and will stay there until the actual renewal date. Just disregard it and it will eventually disappear.

PrestoOyster26

1. The following daily challenges are not loading:

a. 3 Feb – Tile 1 – Easy – Classic

b. 4 Feb – Tile 1 – Medium – Lightning Tiles

c. 6 Feb – Tile 1 – Easy – Golden Tiles

d. 7 Feb – Tile 3 – Hard - Classic

e. 8 Feb – Tile 1 – Easy – Golden Tiles

f. 9 Feb – Tile 3 – Medium – Classic

g. 15 Feb – Tile 2 – Easy – Match Attack

h. 15 Feb – Tile 3 – Easy – Classic

2. Uninstalled and reinstalled Mahjong app; problem not resolved.

3. Signed out of Xbox Live and signed in again; no success.

4. Cleared Windows Store cache; restarted computer and performed check for updates; no updates available. Tried before and after reinstalling app.

5. Windows firewall shows public access for Microsoft Mahjong.

6. McAfee Internet Security installed; renewal originally set for 18 Feb 14; renewed on 6 Feb 14; did not resolve issue.

7. Used task manager to check performance; shows ~2% CPU and ~260 Mb Memory before application suspends.

8. Event manager shows no errors.

9. Running Windows 8 (64-bit) Version 6.2 Build 9200; all updates current as of `5 Feb 14.

10. Using Vizio CT15-A2 laptop.

11. No issues with other games.

12. Was unable to access Xbox Live account on 15 Feb. Restarting computer resolved the issue.

Renew xbox live tile