Renew money from purchase

Hello,

Follow this steps, I hope it works for you.



https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

// J

I do not understand ... then I have to wait for it to renew? and when it was renewed ... they took money from my card and it still keeps asking me to renew that subscription, I'm scared that I lost that money and the subscription won't be renewed
... I want the subscription renewed or my money ... it is incredible that this happens, because I took that charge if it was not going to be renewed

Whenever you purchase Live from Xbox it warns you that auto-renewal will be turned on. Since you approved the purchase you also approved the auto-renewal, so you won't be able to get a refund.

If you leave your card on, even without money, they will still attempt to charge you. They will then suspend your account until you pay off the balance from what they have tried to charge you.

If you wish to use a gift card or what they term as local currency, it can't be used to renew Gold subscription. Microsoft currency is virtually considered as real money and it works just like real cash money. Just like real cash money though, it cannot
be used to purchase Gold membership directly from our system. Our system only sells renewing Gold membership and for security reasons, it will require a valid payment method like credit cards and Paypal that can accommodate renewing monthly/quarterly/yearly
charges. Our system follows an account-based program when selling Gold membership.

All new subscriptions are set up to auto renew, and that's in the terms of service that you agree to when purchasing it. You can turn off auto renewal as mentioned above. Most gamers prefer auto renewal so there is not a lapse time in the subscription,
but of course you need to have the money in the account.