Removing member group.

abdullrahman alenezi · Jan 3, 2023

Hi everyone.

There is a child's email I want to remove from the family group, but the family organizer's email is unknown. Is there another way that I can remove a child's email from the family group.

Note: I tried going to the child's overview from family safety, but there is no button for leaving the family group.

:)

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Happy New Year.

Hello Abdullrahman, unfortunately there is no way to remove it, you will even need to login with the family organizer account to be able to grant the permission.

https://answers.microsoft.com/en-us/windows/for...

Cloud Gear 13

To remove child account follow this procedure: Remove members from your family group

MarvinaPerez

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Geri M, recommends the following steps for a solution.

It sounds like you are having trouble removing a child from a family group and at the same time you as the organizer.

Let us check this together and resolve it to help your concern.

To remove a child from a family group, you must:

Click Manage my child's profile information and find your family member.

Select Remove consent for this child's account.

Return to the family group.

Click More options below the family member you want to remove from your family group.

Select Remove from family group > Remove.

Only family group organizers can remove family members. Leave the family group or remove members - Microsoft Support.

Information source (credits):
https://answers.microsoft.com/thread/236c76f7-8cfb-4499-9b6f-676d1238f279

Best regards,
Marvina.

Rodrigo Oliver

Hi Jody, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you the adult that added his account?

"Only organizers of a family group can remove family members.

Only the adult who granted consent can remove a child account from the family group"

Source: https://support.microsoft.com/account-billing/leave-family-group-or-remove-members-6d806bbb-eb38-a978-10f4-3bbb814ffcc4

Leo Ascendent

Remove members : You can remove anyone that didn't need parental consent to join your family group. This includes organizers, members above statutory age, or member accounts in countries without parental consent requirements. To remove members without parental consent:

Go to family.microsoft.com.
Sign in with your Microsoft account.
On your family's page under the member's name, select More options > Remove from family group, and confirm.

Find more here: https://support.microsoft.com/en-us/account-billing/remove-members-or-leave-your-family-group-6d806bbb-eb38-a978-10f4-3bbb814ffcc4

Alternatively, if that doesn't work, please visit https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solution

Removing member group.