Removing credit card from Live Gold account

Discus and support Removing credit card from Live Gold account in XBoX Games and Apps to solve the problem; I have redeemed a 12 month pre-paid membership code to renew my Xbox Live Gold membership through 1/14/16. I have also redeemed a gift card and have a... Discussion in 'XBoX Games and Apps' started by LastSwaggyJ11, Jan 7, 2015.

  1. LastSwaggyJ11
    LastSwaggyJ11 Guest

    Removing credit card from Live Gold account


    I have redeemed a 12 month pre-paid membership code to renew my Xbox Live Gold membership through 1/14/16. I have also redeemed a gift card and have a $25 credit on my account. There are no pending payments on the credit card and auto-renew is turned off.
    Can I remove the credit card from my account without cancelling the membership? I just want to use the redeemed gift card for purchases and no have a credit card attached to the account

    :)
     
    LastSwaggyJ11, Jan 7, 2015
    #1
  2. Master Sergeant
    Master Sergeant Guest
    xbox gold renewal

    When removing a credit card of any sort, if it is tied to your xbox live gold subscription it will cancel it.

    Go to account (right most section from dasboard) and go to billing information and from there you will be able to remove any credit cards or paypal accounts of that sort.
     
    Master Sergeant, Jan 7, 2015
    #2
  3. fcefd2ce-1cd3-4843-92af-4a1d69ca0544
    fcefd2ce-1cd3-4843-92af-4a1d69ca0544 Guest
    Can't remove CC from xbox live account?

    If you want to remove a credit card from a xbox live account, try going to billing.microsoft.com and try removing your credit card from there.
     
    fcefd2ce-1cd3-4843-92af-4a1d69ca0544, Jan 7, 2015
    #3
  4. Windows10XboxOne Win User

    your kids purchasing xbox points without permission?

    Remove your credit card from the account. Use Microsoft point cards and xbox live gold subscription cards.
  5. Master Sergeant Win User

    xbox gold renewal

    When removing a credit card of any sort, if it is tied to your xbox live gold subscription it will cancel it.

    Go to account (right most section from dasboard) and go to billing information and from there you will be able to remove any credit cards or paypal accounts of that sort.
  6. StuartATrueRed Win User

    Can I pay for Xbox live without the card being in the machine.

    Your credit card is not on the console, it's on the account. You can remove the credit card by logging on the account on account.microsoft.com, scroll down to payment options, select it, and select manage on the credit card, then select remove card. To add another subscription, purchase an Xbox Live Gold Subscription Gift card from your local or online game retailer. Then redeem it on the account.
  7. fcefd2ce-1cd3-4843-9 Win User

    Can't remove CC from xbox live account?

    If you want to remove a credit card from a xbox live account, try going to billing.microsoft.com and try removing your credit card from there.
  8. iNb4 Ownage Win User

    Cant delete credit card and cant manage my account

    Hey there donTimoCZ! Are you currently posting from the account that your having this issue with? If so, are you still encountering this issue because it appears to me that you are already Gold. You can't remove credit cards that are tied in with an ACTIVE
    Xbox LIVE Gold Membership. Once you turn silver, you can remove your credit card on file, OR you can contact Xbox Phone Support and they can remove it for you. :)
Thema:

Removing credit card from Live Gold account

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