Removed from Xbox Ambassador? Can i back?

zHoK xFuRiOuSx · Jun 15, 2018

When i try to login on Xbox Ambassador website i see the error : You have been removed from the Xbox Ambassadors Program. This could be due to a lapse in your Xbox Live Gold Membership or
an Enforcement action on your account. For additional support, please visit the Ambassadors
Access Forum.

But, my account is clean, i'm a good member, xbox one insider for 3 years and 8 months, xbox 360 beta tester, windows insider...And when i try to back to Xbox ambassador program i see that.

Can you put me back in the program? Or say me why i can't back?

Thanks for support.

Carlos Jr.

:)

Lostsoul 301281 · Jun 15, 2018

Can I remove Kinect from XB1?

I might give it another go.
It seems like a lot of hassle to get it working, though.

darklight · Jun 15, 2018

Can I remove Kinect from XB1?

Just caved in and bought the XB1 due to low price of £350 and was wondering if I can disconnect the Kinect as I don't plan to use it in games or for facial recon?

Smwutches · Jun 15, 2018

You'll want to try sending a messsage to XboxAmbassadors or Mister Sconnie.

Smwutches

You'll want to try sending a messsage to XboxAmbassadors or Mister Sconnie.

Acekenny2008

I got the same back in 2019 and I was an Xbox ambassador aswell I got removed from that and coms banned and now I can’t get my ambassador status back because of their mistake

TacoHQ

Hello D_Roz,

Please try removing your account from the Xbox, and then add it back again.

I hope this helps.

Xbox Ambassador

Internet Expert

The Ambassador requirements are as follows:

You must be at least 17 years of age or older.
You must have at least 1500 Gamerscore.
You must have an active Xbox Live Gold membership.
You must have no prior Enforcement actions against your account within the last year.

You can send an Xbox message to "XboxAmbassadors" if you have any more questions about your account's eligibility.

Smwutches

"So according to your reply, if there is no suspension there is no way to contact the enforcement team, but an "action" that doesn't incur a suspension also stops any contact with enforcement."

Not all enforcement actions are suspensions and not all enforcement actions are eligible for a case review for different reasons.

"Why has Ambassadors team retrospectively, after an error with enforcement site, gone back 6 or more months to remove Ambassadors from the program when the "action" didn't warrant a suspension or ban?"

They haven't gone back 6 months or more. There has been an issue in the program that checks for enforcement actions for the past couple of months and a fix was put in place. Anyone who was suspended and supposed to be removed from the program during that time (like the OP) has now been removed and anyone who was not meant to be eligible to join during that time has been removed (ie. people who had an enforcement action within the past year that was not picked up when signing up for the program). Anyone else who has been removed in error should have already been added back into the program, but if not, they would need to contact Ambassador staff who will look into the issue and get them back in.

"As an example, a text post comment is reported by a disgruntled gamer, enforcement remove the post which doesn't incur a suspension or ban, but Ambassadors deem it requires removal from the program."

Receiving an enforcement action (doesn't have to be a suspension/ban) as an Ambassador removes you from the program. That would be a content takedown which would result in remove from the program. An Ambassador can also be removed without enforcement intervening. For example, in your scenario the "text post comment" is reported directly to Ambassador staff because it goes against the program's pledge, Xbox code of conduct, etc. and staff can remove them.

Removed from Xbox Ambassador? Can i back?