Remove account from console to get LIVE Gold to work

If I remove my account from the console and re-add it as recommended, will I lose my data. My GOLD Live is not working and I am being told to remove the account.

:)

 

Xbox is telling me to get Gold even though I have it?

Another way to attempt to fix this, is to remove the account from the xbox in settings->accounts-> remove accounts. After that is removed login with that gametag again to force the console to fetch your live subscription data. In rare cases your Xbox account and live account will lose sync.

 

Xbox is telling me to get Gold even though I have it?

Good to know. I'll try all this when I get back home to try it out. Thanks


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Hi, no you will not lose anything.

 

Doing that will not help your issue. I have tried that and nothing happened. I am also trying to find a solution for the same issue.

 

You can check to see when your Gold expires at account.microsoft.com/services and if it's active do a full power cycle on the Xbox and then try to delete and redownload the profile.

 

Around this time we had a service alert if your gold is still not activating please

Contact us so we can check out your account and see if we need to troubleshoot your gold.