Remove 2 child account attached to a forgotten parent account

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Your kids should try to leave the family group https://support.xbox.com/en-US/help/family-onli...

If that doesn't work then I'm afraid you'll need to recover the account and remove them. The only way to recover an Xbox account is via the account recovery form here https://account.live.com/password/reset

You can try all the emails you remember or if you had a phone number attached to the account, you can use that too.

There is an option on the Parent Account to remove a child from the parent account, but I'm not sure of a way to attach it to a different parent account.

Yes you can. You need to log in as the parent that currently has control over the account. From there you can remove the child from the family. Once this has been completed the Childs account will be required to be attached to another parent account before
they can do anything.

I'm not sure but it may do this the instant the child account is removed from the parent account, or the next time the child logs in.

You cannot change the parent account attached to a child account after it has been created. The only managing you can do is completely remove the relationship, but you cannot add a new parent to the child after that. Sorry for the confusion.

Hey there John! Just to clarify, you have a Child Account, but it's currently attached to the wrong Parent, is that correct? In that case you'd need to first log in to the old Parent Account and remove the child from the Family Menu on the Settings Hub.
The next time the Child Account logs in, it should prompt for a new Parent Account. Just enter the Parent Account info on those prompts and you're all set to go. Let us know if you have any questions on that, thanks!