remote play xbox black screen amd devices

Discus and support remote play xbox black screen amd devices in XboX Insiders to solve the problem; I have posted this on microsoft forum, but there might be more people that could give more info, or better maybe could solve this problem. here's my... Discussion in 'XboX Insiders' started by /u/myfire888, Jan 16, 2022.

  1. /u/myfire888
    /u/myfire888 Guest

    remote play xbox black screen amd devices


    I have posted this on microsoft forum, but there might be more people that could give more info, or better maybe could solve this problem.

    here's my post :


    so, I have started to use umpc (gpd win max, aya neo, onexplayer).

    If u dont know what is umpc, it's ultra mini pc (or something like that), it just means like mini notebook. So it's a small notebook (about 7-8 inch) with windows os, and powerful processor/ram/etc because it's made for gaming.

    so I like to remote play xbox to my umpc,

    I recently found that xbox app remote play would go black screen at all on all my amd devices. Yes, I believe this is a problem with amd devices.

    Before u give me troubleshooting about my xbox, etc, pls know that I can remote play to my xbox just fine from my android tablet, I could remote play to it from my gpd win max (i5-1135g7),

    and I could remote play to it from my amd devices (aya neo amd ryzen 5 4500U and onexplayer amd ryzen 7 4800U) IF I used bluestack (means that I emulate android to my amd devices, and run xbox remote play from inside). Problem is, with this way, the rumble function would not activate. It's so bland now to play games without the rumble function of my devices. Seems like bluestack wont emulate it.

    back to the problem, so from my amd devices, if I tried to remote play from xbox app, the app would go black screen directly

    NO, it's not the case where there's the ship going to the right and then the screen goes black (this usually just means u have to turn on ur tv first. I know this problem and it hasnt gone away till now. it's annoying but easily solved).

    But here, after pressing to remote, the screen directly goes black screen (no ship goes to the right at all). It would just stay like that for a long time, so if I end it, it would asked to quit game or quit app).

    I have tried to reinstall (terminate,repair, reset) xbox app and make sure some services running (like what I found on some answers in forum), I have remote xbox console from the xbox app and add it again, etc. All didnt help.

    and because I could remote to my xbox console from my android tablets and from my gpd win max (and could even from my amd devices IF I used bluestacks), so I could confirm that I have set my xbox console and my network just right for remote play and there should be no problem.

    oh yeah, my xbox is xbox series s, and that's why I have to use xbox app and could not use xbox console companion as it could only remote play to xbox one.

    So, this only happened with remote play xbox to windows with amd devices. I have actually found this problem few months ago, but I only just now could pinpoint the source of the problem. Microsoft, please help fix this.

    thx

    submitted by /u/myfire888
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    /u/myfire888, Jan 16, 2022
    #1
  2. LaiMin Feng Win User

    black screen on remote play xbox series s to windows

    Hi,

    of course.

    if I have to say, I'm no beginner in the field of remote playing.

    I have always playing games with remote play on my ps4/5, my pc and my xbox one before this xbox series s.

    so I know what to do.

    the xbox series s is connected with gigabit lan cable so it's very stable, and of course I used 5 Ghz network with sufficient signal for the devices that would remote it.

    it's weird that xbox remote play was always bad considering both (I mean the xbox and the windows) was made by microsoft :(

    it's few steps behind from ps4/5 remote play which is very smooth and good.

    why bad ? except for this problem, there's a well known problem that when first connecting remote play xbox, u have to turn on tv, or the screen would black (after the ship going from left to right). I have reported this problem a few times before and I think it's been more than 1 year, but it still like this until now. This is a bit annoying, and make it losing to ps4/ps5 remote play that's very smooth and never required the tv to be turned on at all.

    Well, I was a bit off track.

    back to this problem. I'd want to emphasize that while this problem similar with the above problem that I said that I have to turn on tv when connecting remote play, this is different problem. In here, the ship going from left to right never comes out, so after click to remote play, the screen goes black right away, and wont connected (even with tv turn on). I have tried waiting a very long time, and still nothing happened, after that if I tried to close it, there would be 2 options, to quit game or quit app.

    like I said, I could remote play to the xbox series s with the gpd win max (intel), and my tablets (android) and phones (and even onexplayer intel before, but I have sold this one). It is to tell u that nothing wrong with the setup. All using the same network ofcourse.

    And the aya neo (amd) and onexplayer amd version could remote to the xbox series s IF I used bluestack (with xbox app installed on the bluestack of course). Unfortunately with bluestack, the rumble function on my devices is not active, so it reduced the enjoyment.

    BUT if I used xbox app directly from the windows on aya neo and onexplayer amd, it just gave me black screen (not even the ship going from left to right).

    at this point, it seems that there's a problem with xbox app on amd device.

    Microsoft pls help fix this soon as this have happened for months, and this really2 discouraged me to play my xbox series s. I have started regretting buying lots of games on my xbox series s if it's like this. :(

    ps : for people that might not know, gpd win max, aya neo and onexplayer are umpc (ultra mini pc) or mini laptop with windows os, which is produced by chinese companies, for gamers that want to play windows games portable and handheld. So these devices have full function windows 10/11 OS.

    gpd win max and onexplayer have intel and amd version, while aya neo only have amd version for the processor. And the specs are not slouch either as it's made for gamers in mind, it rivals (even better than) even the best version of microsoft surface pro 8 currently
  3. Gailwilliams09 Win User

    A black screen appears when I start remote play on pc, Xbox app, I have been through all Xbox support and checked, please, this been going on for 4 months .

    It didn't seem to resolve the issue that when I start remote play on my windows device from the Xbox app (windows), a black screen appears forcing me to exit out the Xbox app, I have tried all Xbox support please can someone help?
  4. PandaMaster Win User

    Xbox Remote Play Black Screen after Xbox Logo - Works Only On Home WiFi & Mobile Data

    Yes. If I’m on my mobile network at work and try to remote play I get black screen.

    When I’m home on my wifi it works fine.

    But when I’m away or even at home and try to remote play on my mobile network I get the black screen. Was working fine before. Don’t know what happened
  5. CenteredCarlos Win User

    xbox one black screen when loading games

    I'm experiencing the same issue with a brand new Xbox One. I was playing EA Sports UFC and Ryse. UFC glitched amd then went to the start screen and when I try to load the game, the loading screens takes FOREVER. With Ryse, I get a black screen during the
    loading sequence.
  6. Tristen Onofry Win User

    Xbox remote play with touch controls like cloud gaming

    It should be because we know that Xbox consoles have a way to stream the games from the same servers as the mobile apps which support touch screen controls. The Xbox remote play could switch the control inputs by sending a message to the server through the Xbox console when you connect with the Xbox app on your mobile device or the game pass app for PC at least. This would allow touch screens to be another avenue for developers to make more accessibility features for their games. Also, the TV stick is around the corner. What would be a great idea for the TV stick is to have the remote play to work with the stick to allow you to play touch screen games without a controller and have less lag when playing. Since the consoles are not able to get touch screen support for a device can you guys add the support to the remote play feature of the Xbox app for mobile devices and PCs?
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