Remote play on pc just shows black screen, works fine on mobile

Yes. If I’m on my mobile network at work and try to remote play I get black screen.

When I’m home on my wifi it works fine.

But when I’m away or even at home and try to remote play on my mobile network I get the black screen. Was working fine before. Don’t know what happened

Everything on my computer works fine. I can play games fine and making a new windows user does not fix it. It is an issue with remote play on the Xbox PC app specifically, nothing else. It connects for a brief moment with audio, but would be a black screen and then disconnect. only saying "something went wrong".

Hello, first it's a pleasure to be able to help you today.
My name is Georges C.

Without much welcome the community.

Hello jcleigh, just to make clear what this is about, are you trying to stream from Xbox to PC on the same network, are you trying to remotely play xbox through your mobile phone or are you trying to play Xcloud?

The OP is trying to use Remote Play between their PC and their Series X using the PC Xbox App:

"PC to XSX Remote Play"

They have tried to use remote play with their Android Device and it worked fine

It should be because we know that Xbox consoles have a way to stream the games from the same servers as the mobile apps which support touch screen controls. The Xbox remote play could switch the control inputs by sending a message to the server through the Xbox console when you connect with the Xbox app on your mobile device or the game pass app for PC at least. This would allow touch screens to be another avenue for developers to make more accessibility features for their games. Also, the TV stick is around the corner. What would be a great idea for the TV stick is to have the remote play to work with the stick to allow you to play touch screen games without a controller and have less lag when playing. Since the consoles are not able to get touch screen support for a device can you guys add the support to the remote play feature of the Xbox app for mobile devices and PCs?

I'm getting the same issue. The app loads fine but won't play the disc. Just a black screen. I can get the controls up on screen but get the red circle at the top left corner to show I can't do that. Just a blank screen. Installed games work fine but haven't
tried any new ones.