Remote Play Not Working On All My Devices

DanielWinsten · Nov 10, 2021

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I cannot connect to my XSX console remotely. This was working just fine before the weekend. I have tried multiple devices. Phones, tablets, laptops. All are failing to connect to the console using remote play. The error code above is what I received the last time i tried connecting. Is this something happening to other right now? Am I the only one having this problem?

:)

DanielWinsten

it did. simply turning the console off, then back on did the trick. thank you for your help!

DanielWinsten

Ok I Will try these steps. thank you

L4c3rd4

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey Daniel, how are you today? Hope you're well.

Well, I talked to a gamer today who's having a similar issue.

Since it's not working on any of the devices you tested, try doing this procedure on your console, and then try again please:

First clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for him to call, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asking to pull settings from an old xbox, put no

5. You will have to log in your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

L4c3rd4

Awesome!

You're welcome Dan, hope it helps.

Nursemorph

Then remote.play wont work

Remote play ala xcloud is only available on gamepass ultimate

Game.streaming.via.the xbox companion app requires a xbox

Keep in mind you can't.use.the.xbox while you are.using.the wireless gamestreaming

Huh? Remote Play is nothing to do with Xcloud or Game Pass. And if it won't work, then how can they get it working on their Android device? And they have an Xbox so that's not the issue.

They are trying to Remote Play their Series X games from their Series X console to their PC via the Remote Play feature and using the Xbox App. This should work without an issue, as it does with their Android device. There is nothing on the Remote Play page to suggest Game Pass is needed

https://www.xbox.com/en-GB/consoles/remote-play

Remote Play Not Working On All My Devices