Remnant 2 Edition issues

Discus and support Remnant 2 Edition issues in XBoX Games and Apps to solve the problem; Hello i have an issue i did purchase Remnant 2 the Ultimate Edition for 74.19$ for my Series S digital trough Microsoft Store on the 25 of July and... Discussion in 'XBoX Games and Apps' started by DamianHuelmo, Jul 30, 2023.

  1. DamianHuelmo
    DamianHuelmo Guest

    Remnant 2 Edition issues


    Hello i have an issue i did purchase Remnant 2 the Ultimate Edition for 74.19$ for my Series S digital trough Microsoft Store on the 25 of July and instead i got only The Standard Edition i got with Microsoft Support twice today 29 of July and no one cant't help me i feel like i got Scammed for the Price of the Edition i didn't got and i'm so disappointed from Microsoft i don't know what to right now i did requested a refound like the support member told me 2 do so i can repurchase the ultimate edition but i got denied i feel like i got robbed if someone have an advise i would really appreciate thank you

    :)
     
    DamianHuelmo, Jul 30, 2023
    #1
  2. gseppy Win User

    I purchased the ultimate edition of diablo 4 but only have the base edition in my library. How do I fix this problem?

    I have the same issue also remnant 2 ultimate edition.
  3. Janet_C Win User

    Remnant 2 Edition issues

    Hello!

    Hope you are well. I'll be glad to help you, just remember that you're not talking to a Microsoft employee.

    Log in through this link

    https://account.microsoft.com/billing/orders

    If you see that you have purchased the Ultimate edition click on the image of the game and the Microsoft Store will open, try to download the game from that website.

    You can enable remote downloads on the console by following the information on this link

    https://support.xbox.com/help/games-apps/my-gam...

    If it appears that you bought the normal edition and you were denied the refund, you can reply to the email informing you of the denial and write them in detail your situation so they can reconsider the refund option.

    Remember that this is a public forum and that those of us who participate in it are common players, I am not part of Microsoft support nor can I enter the system, the only thing I can do is provide you with information that might help you.

    Best regards.
  4. Joseph Bradshaw1 Win User

    Remnant 2 Edition issues

    Same here
    [​IMG]

    [​IMG]
  5. Joseph Bradshaw1 Win User

    Remnant 2 Edition issues


    [​IMG]
    I have that same problem and I got a screen shot of what I brought but I got all the content from ultimate edition it just says standard instead and can I get help on that I was able to play the game early two will I be able to play the dlcs that comes with ultimate edition
    [​IMG]
  6. Cristian Serbanica Win User

    Remnant 2 Edition issues

    I have the same issue. Thing is, for me it appears I have bought ultimate edition but got nothing for it. No gunslinger at start, no armors at all after progressing through game, literally nothing. They are installed (the addons) but they ain't working.
Thema:

Remnant 2 Edition issues

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