Remnant 2 DLC Problem - not available in game

Hi Albedo, my name is Oskayra and I will be happy to answer your question.

There are two possible reasons why Remnant 2 is not available on Xbox Game Pass in Ukraine.

The first reason is that the game may not have been approved by the Ukrainian video game regulatory body. In 2022, Ukraine asked Sony, Microsoft and Valve to ban the sale of video games developed or distributed by Russian companies. This was due to the Russian invasion of Ukraine.

The second reason is that Remnant 2 may not be available in Ukraine due to contractual reasons. The game is developed by Gunfire Games, an American company. Gunfire Games may not have reached an agreement with Microsoft to make the game available on Xbox Game Pass in Ukraine.

As for the second question, the Xbox website shows that Remnant 2 is available on Xbox Game Pass in Ukraine because the website has not been updated yet. Microsoft has confirmed that Remnant 2 is not available on Xbox Game Pass in Ukraine.

Here I leave you the following link so you can check the games available according to your region:

https://www.xbox.com/xbox-game-pass/games

Thank you for your understanding and I hope the problem is resolved.

Best regards
Oskayra

Hello again Kenny V, I'm glad to know that you managed to solve your problem.

As I mentioned in the previous answer, if you have any other problems, do not hesitate to write to us again here, we will be happy to help you.

I hope you have a great day

Kind regards
Vanessa.

Hello Kenny V, My name is Vanessa, an independent advisor, and I'm here to guide you on your case. I'm so sorry to hear that you're having problems with your Remnant 2 DLC. I understand that you're frustrated and disappointed, and I would like to help you fix this issue. Based on the information you've provided, it sounds like the DLC is not installed correctly on your PC. Here are a few things you can try to fix this issue: Make sure your PC has the latest Windows drivers installed. Try restarting your PC. Try uninstalling and reinstalling the game from the Xbox app. If you're still having problems after trying these steps, you can contact Xbox customer support for help. Here are some additional tips that may help: Make sure your PC has enough storage space to install the DLC. Try connecting your PC to an Ethernet connection instead of a Wi-Fi connection. Try installing the DLC at a different time of day, when the network is less busy. I hope this helps! As for your request for a kind soul who might have the answer, I think I might be that person. I love helping others, especially when it comes to gaming. This isn't a definitive solution, but it's some things to consider that you might have overlooked. I'm happy to help you troubleshoot this issue further if you'd like. Please let me know if you have any other questions. If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help. Best regards, Vanessa.

Thanks Vanessa, it worked with the reinstall! Well, the second one that is.

Hello Kenny V, My name is Vanessa, an independent advisor, and I'm here to guide you on your case.

I'm so sorry to hear that you're having problems with your Remnant 2 DLC.

I understand that you're frustrated and disappointed, and I would like to help you fix this issue.

Based on the information you've provided, it sounds like the DLC is not installed correctly on your PC.

Here are a few things you can try to fix this issue:

Make sure your PC has the latest Windows drivers installed.
Try restarting your PC.
Try uninstalling and reinstalling the game from the Xbox app.
If you're still having problems after trying these steps, you can contact Xbox customer support for help.

Here are some additional tips that may help:

Make sure your PC has enough storage space to install the DLC.
Try connecting your PC to an Ethernet connection instead of a Wi-Fi connection.
Try installing the DLC at a different time of day, when the network is less busy.
I hope this helps!

As for your request for a kind soul who might have the answer, I think I might be that person.

I love helping others, especially when it comes to gaming.

This isn't a definitive solution, but it's some things to consider that you might have overlooked.

I'm happy to help you troubleshoot this issue further if you'd like. Please let me know if you have any other questions.

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,
Vanessa.

Hello JustinBrooksby, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are going through, to try to help you I need to understand the problem better, so please answer the following: Do you use PC or console? Are you sure that your DLC purchase was completed successfully? Since when do you have this problem? If you get an error code or message, please write it in the text.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.