remboursement achat x box 360 [Edit - translation] - money back x box 360

laurentde porre · Jan 8, 2019

Split from
this thread.
Click to expand...

Bonjour,

je vous explique la situation , mon fils de 14 ans a fait des achats sur sa x box en utilisant ma carte bleue sans mon autorisation. je souhaiterais donc voir avec vous sil etait possible detre rembourser de ces achats?

merci de votre compréhension

bien cordialement

[Edit - Translation] -

Hello,

I explain the situation, my 14 year old son made purchases on his x box using my credit card without my authorization.
I would like to see with you if it was possible to reimburse these purchases?

thank you for your understanding

Best regards

:)

XBF Steven R

Hi there Laurentde porre!

I'm sorry to hear about you ending up in this situation.
In regards to reversing the payment, you would need to submit a refund request.

Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on
how to keep track of the status of your request.

If you have questions about the process or have not heard anything within 48 hours please reply to the confirmation
email sent to you. Our dedicated team is ready to assist you.

Thanks for reading and have a good one!

XBF Chris J

Hello there,

Thank you for posting here on the Xbox forums. I have split your post into its own thread in order to help you out directly. In order to request a refund, you will have to
contact support. Speak to a live agent and explain the situation so that they can go over any possible options for you.

Hope this helps!

RaumMICHA32

Dann muss ich also beide Spiele Editions kaufen. Die alte x box rausholen, mich anmelden, live gold kaufen und die Speicherstände mit Cloud übertragen?

Geht das nicht einfacher? Z.b. x box 360 mit Kabel an xbox one xanschließen.

[Translation - Then I have to buy both games editions. Get the old x box out, sign up, buy live gold and transfer the savegames with Cloud? Is not that easier? For example Connect x box 360 to xbox one x with cable.]

SignalTuna06

Can I just say that these details are for X Box One and they are not the same for X Box 360. There are no options for technical support on X Box 360.

pixiehumes

sorry it wouldn't let me edit...; my issue I suppose is paying £6.00 x box live gold subscription if there are no games to download

The link that you have sent does not indicate any games for the x box 360... I am assuming that x box one games won't play on the 360... is that right?????

remboursement achat x box 360 [Edit - translation] - money back x box 360