rembolso

Hey there

Go to your History purchase from web page and there you can ask a refund

Porque estas solicitando rembolso si utilizaste tu suscripcion durante el año completo

Hello Bryan FigueroaBO,

Thank you for your post. I understand you are experiencing an issue with a recent refund request that was not grated. If you'd like to dispute a refund decision, please respond to the last email sent regarding your refund. This will go directly to the refund
agent that handled your case who will be able to inform you further on the decision and possibility of dispute.

I hope this helps.

checar en microsoft por via tus compras recientes le das click un articulo o una juego dlc o pelicula te dedicara un boton de rembolso

Hi Thabatha,



I'm sorry to hear about the issue with the purchases. Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us, follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad