reklamacja pada [Translation: complaint falls]

[Associate korzysta z aplikacji tłumacza, należy pamiętać, że mogą wystąpić błędy gramatyczne lub niespójna składnia]

Witaj PawełKujawski,

Dziękujemy za skontaktowanie się z Tobą w sprawie problemu. Ponieważ kontroler dla konsoli Xbox 360 nie ma łączności Bluetooth, jeśli chcesz używać go bezprzewodowo z systemem Windows, musisz kupić bezprzewodowy odbiornik do gier dla konsoli Xbox 360. Niestety nie sprzedajemy już sprzętu Xbox 360, więc musisz go kupić u innego sprzedawcy.

[Daj nam znać, jeśli to odpowiedziało na Twoje pytanie, dotykając "Tak" poniżej]

English Translation:

[Associate uses a translator application, please be aware that grammatical errors or inconsistent syntax may occur]

Hello PawełKujawski,

Thank you for reaching out about your issue.

Since the Xbox 360 controller lacks Bluetooth connectivity, you will have to purchase an Xbox 360 Wireless Gaming Receiver if you’d like to use it wirelessly with Windows. Unfortunately, we no longer sell Xbox 360 hardware so you’d have to purchase one through another retailer.

[Let us know if this answered your question by tapping "Yes" below]

Dziękuję za informację jednak zakup został dokonany w grze a nie w Microsoft Store. Tu własnie jest problem. Na moim koncie transakcji nie widnieje zakup ponieważ został on sfinalizowany za "kredyty premium" które są dostępne w grze (np po zakupie na Microsoft
Store). Dla mnie za zakup zawartości w grze odpowiada jej producent gry (Ubisoft) jednak on wskazuje Microsoft jako stronę / sprzedawcę w sprawie zakupu i jego zwrotu.

Thank you for the information, however, the purchase was made in the game and not in the Microsoft Store. There is a problem here. There is no purchase on my transaction account because it was finalized for "premium credits" which are available in the
game ("premium credits - eg after purchasing from the Microsoft Store). For me, the game producer (Ubisoft) is responsible for purchasing content in the game, but he indicates Microsoft as the side/ dealer on the purchase and its return.

For refunds check the form here: https://support.microsoft.com/en-us...re-returning-items-bought-for-exchange-refund

Hi LordGesik

Thank you for taking the time to post on the Xbox forums. It's best to post on the game developer's website or community forum if you were not pleased with the game. In this case, it would be Slightly Mad Studios: https://www.slightlymadstudios.com/contact/

What troubleshooting have you done to try and correct the issue? Is this the only game that you are having issues with?

Let us know and maybe we can provide some solutions on the console to improve gameplay.

Hi there,

I assume a good place to report issues with the game would be the forums specifically for this game. they can be found here:

http://forum.projectcarsgame.com/fo...n-XBOX-One&s=d7a53c189189e34de82fb5121604cf7b

There are also some things you can try on the console to see if it improves anything.

For example you can try

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/xbox-one/console/power-cycle-console

Also try the steps here:
https://beta.support.xbox.com/search?phrase=Game%20performance%20issues

Let us know the results