Reinstating Microsoft Rewards Account

Discus and support Reinstating Microsoft Rewards Account in XBoX Sales and Promo to solve the problem; Hello! I found out a while back while using Gamepass that my Microsoft Rewards account was suspended. After I contacted Microsoft Rewards support,... Discussion in 'XBoX Sales and Promo' started by JamesJiang6, Dec 30, 2020.

  1. JamesJiang6
    JamesJiang6 Guest

    Reinstating Microsoft Rewards Account


    Hello!

    I found out a while back while using Gamepass that my Microsoft Rewards account was suspended. After I contacted Microsoft Rewards support, they said it was suspended because I had multiple Microsoft accounts (or something along those lines?) with no information
    on what those accounts were, how I could resolve the issue, or anything else. I'm just wondering if there was any way that I could get my Microsoft Rewards account reinstated since I no longer use any other Microsoft account now? (outside of my university
    Microsoft account for school)

    If not, it's not a huge deal, it's just rather annoying constantly seeing Gamepass notifications when I can't claim any rewards.

    Thanks in advance for the help!

    :)
     
    JamesJiang6, Dec 30, 2020
    #1
  2. Simohamed-Ghali Win User

    Account Suspended

    Update: I contacted a XBOX support Agent and he said me that this issue is because of my navigator i use Chrome and Opera GX for the Account reinstatment he said me i should use Microsoft Edge for the account reinstatment.
  3. Rodrigo Oliver Win User

    I can't access my Microsoft rewards.

    Hi Glen, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    To reinstate your suspended account, the best course of action is to submit a ticket to the Microsoft Rewards Team.

    You can submit a ticket here: https://rewards.bing.com/support

    I hope this helps.
  4. medium bloke Win User

    600 promo points dissapeared today!

    Hi, in the
    Xbox LIVE Rewards Terms of Service     it says:



    "Microsoft Points awarded during the Programme Period must be redeemed within one (1) year, or they will expire. Any Microsoft Points remaining in an Enrollee's Account after the expiration period described above will be forfeited without compensation."



    Sorry, they cannot be reinstated.
  5. Rodrigo Oliver Win User

    I am unable to redeem MS Rewards points as my account is "temporarily restricted". How do I get in touch with someone who can have that lifted?

    Hi Joeku296, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    To reinstate your suspended account, the best course of action is to submit a ticket to the Microsoft Rewards Team.

    You can submit a ticket here: https://rewards.bing.com/support

    I hope this helps.
  6. VibroPlex Win User

    Account reinstation?

    You may have fixed one detail on the account, but other problems (like an unpaid balance) could remain. For this, I do suggest you go to
    http://www.xbox.com, sign in at upper right with your Microsoft Account email and password, then go to http://support.xbox.com/en-US/contact-us?xr=footnav#0:2:5and
    click on Request a Call from the Billing Team.



    That's for the US: Substitute AU for Oz, CA pour la belle Canada,
    GB for the UK, NZ for Enzedds, und ZA vier Suid-Afrika.
Thema:

Reinstating Microsoft Rewards Account

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