Region within the EU? can't acces my money

Dear Members,

Something strange just happened to me yesterday. I needed some money on my microsoft account to buy a game on the marketplace. So I bought a gift card on a dutch website and got the voucher code on my mail. So I went to xbox.com logged in and redeemed my
code. I thought everything went fine so I went back on my xbox and tried to buy the game but the money was nowhere to be found. I went to Commerce.Microsoft.com to find out where mu money went. To
my surprise, I saw that I had a Dutch and Belgium personal account and my money went to my new Belgium account.

For me this was new, I never knew that giftcards had region codes within the EU. So I went online and started chatting with a xbox support employee and she told me this:

.......: at 16:09:36

Thank you for waiting. What happen is your account region is in NETHERLANDS/ Since

the code was purchased in BELGIUM, or uses a BELGIUM region, it generates a Belgium

personal account or it was redeemed on your Belgium account because codes are region based. As

much as I would love to transfer the MS money, we can't do that or have access to do that. The

normal procedure that we do here, is either you change your region to Belgium or change yopur

console locale to Belgium for you to be able to use the MS money. As long as the item that you

will purchased is available on both regions, this shouldn't cost any issue whether you use the

Belgium or Netherlands account to purchase the item it should work.

Okay no big problem I thought, just change my region on xbox, buy the game and change it back. Well not really. What she didn't say was that you can only change your region once every 3 months but that still ins't a big deal. I'll become a Belgium for 3
months and than change back. But after doing so, I still couldn't buy anything on the marketplace I'm getting an region code error every time I trie to download a game.

I tried everything to fix this problem. I changed my billing adres into a Belgium billing adres (I just took a random adres in Antwerpen). I changed everything from "Netherlands" to "Belgium", I even changed my mail settings (which I use for my xbox account)
to Belgium but nothing works.

So I hope somebody can clear all this up and help me figure out how I can use my money on my account.

P.s. Sorry for the long post.

:)

 

Xbox live account region migration

I have my acc since october 2014 =/

 

Beta program already registered

hey guys my preview app says that my console already registered but dont know to which acc and I think I can't acces anymore to this acc and now with my personal acc I can't join the beta how I can fix that thanks a lot

 

The second issue is because your physical region doesn't match your new account region

Currency cannot be transfered between regions like support said

If you want to spend the money you need to find a non region locked content usually nothing with violence or sexual or religious topics basically no triple a titles

 

Sorry a lot of violence not no violence

 

Ok thanks for the quick response, that explains the second problem.