Region stuck on US when trying to purchase minecraft windows 10

Discus and support Region stuck on US when trying to purchase minecraft windows 10 in XBoX Games and Apps to solve the problem; I bought Minecraft Java edition and was looking to purchase an additional Bedrock version for cross play. The Java version was bought fine but when I... Discussion in 'XBoX Games and Apps' started by Ron_727, Dec 30, 2021.

  1. Ron_727
    Ron_727 Guest

    Region stuck on US when trying to purchase minecraft windows 10


    I bought Minecraft Java edition and was looking to purchase an additional Bedrock version for cross play. The Java version was bought fine but when I try to purchase the Bedrock version, the region in the payment screen is stuck on US. I've troubleshooted and checked that my Microsoft account, PC and Xbox accounts all point to UK, with billing, payment & address information all updated and pointing to UK. My Minecraft Launcher is also pointing to UK. This is when trying to purchase through minecraft.net and also through the Windows Store.

    Is anyone able to help?

    :)
     
    Ron_727, Dec 30, 2021
    #1
  2. XBF - Tali Win User

    Region stuck on US when trying to purchase minecraft windows 10

    Hello Ron_727,

    Thank you for contacting the Xbox support forums. It sounds as though the region error may be locked to your device. I know you mentioned that you have attempted a few troubleshooting methods, but I wanted to share a few articles that may help with the error you are receiving.

    If you have already attempted the methods listed above, please contact either Minecraft Support or contact us directly at Xbox Support so we can take a closer look at your account.

    Thank you!

    -Tali
  3. Ron_727 Win User

    Region stuck on US when trying to purchase minecraft windows 10

    Thanks Tali for your response - already done the above and everything still says UK but we can't change the payment screen in Minecraft from US.

    Will contact Microsoft Support and see if they can reset it or something.

    Thanks again.
  4. NateJeffery Win User

    Region stuck on US when trying to purchase minecraft windows 10

    Did it work for you or did you get this problem resolved.
  5. Smwutches Win User

    Unable to Download A Game Without having to Purchase for it Again. - Also cannot find Minecraft on the Xbox App Store

    And the one it shows in your purchases is "Minecraft for Windows 10" not just "Minecraft" right? "Minecraft" is the console version. If you haven't purchased "Minecraft for Windows 10" you would need to purchase that in order to play it on the PC. When you get the message that it's looking for a device, it's usually looking for a console.
  6. blueamcat Win User

    Minecraft stuck in free trial version

Thema:

Region stuck on US when trying to purchase minecraft windows 10

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