Region Problems with the Xbox website & currency

Discus and support Region Problems with the Xbox website & currency in XBoX on Consoles to solve the problem; Hi, I'm trying to change my gamertag through the Xbox website, however instead of staying on the Irish version of the Xbox site (en-ie), I get... Discussion in 'XBoX on Consoles' started by CookieKruncher7, Mar 11, 2018.

  1. Region Problems with the Xbox website & currency


    Hi,

    I'm trying to change my gamertag through the Xbox website, however instead of staying on the Irish version of the Xbox site (en-ie), I get automatically redirected to the British version (en-gb), and the currency changes to Pound Sterling. Unfortunately my
    bank charges a little extra when making payments in a foreign currency. Is there any way to force the site to use Euro?

    :)
     
    CookieKruncher7, Mar 11, 2018
    #1
  2. ngocphi
    ngocphi Guest
    currency

    Sounds like you purchased the wrong code did you buy a ccurrency card matching your account region? If not that would be why as currency cards are region specific

    Unless you aren't changing the website to your account region

    This also causes problems with region locked content if your account region doesn't match your actual region
     
    ngocphi, Mar 11, 2018
    #2
  3. ngocphi
    ngocphi Guest
    xbox 360 ! currency issue

    currency will not work on Xbox 360 games anywys you will have to use the region migration tool on this website to adjust the settings

    But currency won't work
     
    ngocphi, Mar 11, 2018
    #3
  4. gds1972
    gds1972 Guest

    Region Problems with the Xbox website & currency

    Hi

    Can you please try clearing you browser history, cookies and cached information and also try using a alternate browser to see if this helps with your problem?
     
    gds1972, Mar 11, 2018
    #4
  5. Hey there, CookieKruncher.

    If what gs1972 suggested does not help, we recommend reaching out to
    Chat Support
    to explore your options as they're better equipped to look more closely into billing issues of this nature.
     
    Mister Cazador, Nov 1, 2018
    #5
  6. Mister Cazador Win User

    Region Problems with the Xbox website & currency

    Hey there, CookieKruncher.

    If what gs1972 suggested does not help, we recommend reaching out to
    Chat Support
    to explore your options as they're better equipped to look more closely into billing issues of this nature.
  7. gds1972 Win User

    Region Problems with the Xbox website & currency

    Hi

    Can you please try clearing you browser history, cookies and cached information and also try using a alternate browser to see if this helps with your problem?
  8. ngocphi Win User

    xbox 360 ! currency issue

    currency will not work on Xbox 360 games anywys you will have to use the region migration tool on this website to adjust the settings

    But currency won't work
  9. ngocphi Win User

    Do Xbox Live Gift Cards EU work on a UK account?

    Yes and no

    Currency is region locked meaning whatever region currency you buy us the region you account must be set at in order to use them

    If you are using UK for out of region content well that won't work

    Region independence is an Xbox one feature only and won't work far 360games

    Thank you for the response, my country is not supported by xbox/microsoft so that's the problem with the region :). I got one more question if you know anything about it. Will using the EU cards on the microsoft redeem site work if i set the website language
    to an european country?
    No comment we don't suggest out of region purchases as mentioned before it can cause problems. And you are in your own in this one

    Remember currency is region locked not just by continents but by country so you are rolling the dice on Russian roulette
  10. bogdantoma27 Win User

    Do Xbox Live Gift Cards EU work on a UK account?

    Yes and no

    Currency is region locked meaning whatever region currency you buy us the region you account must be set at in order to use them

    If you are using UK for out of region content well that won't work

    Region independence is an Xbox one feature only and won't work far 360games
    Thank you for the response, my country is not supported by xbox/microsoft so that's the problem with the region :). I got one more question if you know anything about it. Will using the EU cards on the microsoft redeem site work if i set the website language
    to an european country?
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Region Problems with the Xbox website & currency

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