Region issue

Discus and support Region issue in XBoX on Consoles to solve the problem; What are you trying to do? I am trying to change my region back to the US because the region I am in I don't speak the language as I am here working... Discussion in 'XBoX on Consoles' started by mnlip, Mar 14, 2015.

  1. mnlip
    mnlip Guest

    Region issue


    What are you trying to do? I am trying to change my region back to the US because the region I am in I don't speak the language as I am here working temporarily. My native language is English and my region language is German.
    Since updating the region everything related to my Xbox live gold account is either unavailable or available in German only. Unfortunately my German is not that good.

    Any error code/message you are receiving. I was getting an "out of region" code which is why I switched regions.

    Account region. Originally my region was US but now it's Switzerland. I want to switch it back.

    What steps have you already tried?

    I tried contacting Xbox support via chat and phone call. Both agents told me there's nothing that can be done and I have to wait 90 days before switching it back. I literally switched it a few hours ago and realized I had made a big mistake when all
    the movies and games are now in German. They don't even come with English sub-titles. None of the warnings mentioned this only that some of my original US content might not be accessible. That would have been fine but it should have also said "Oh, by the way
    we'll be defaulting everything to German including your navigation within your Xbox live account so if your German isn't so good you might want to leave it alone and just deal with the occasional "out of region" error code."

    Is there any way to change my region back to US before the 90 days?

    :)
     
    mnlip, Mar 14, 2015
    #1
  2. Account region issue

    I just got a used XBOX 360.
    I live in Cyprus, where XBOX Live is not supported, so i decided to choose UK as my country (did the same with PSN). I was planning on topping up my account with pre-paid cards.
    I managed signing up for XBOX Live trial and i also purchased 4 codes for Gears of War games from ebay. I managed redeeming the first one (using a VPN on my PC) and initiated the download on my console, i left it downloading and went to sleep.

    Today, i couldnt find the game in my games list. I went through the purchase history, the game was there, but the Play option just redirected me to the "My games" section. So, i decided to download it again, assuming download was interrupted somehow. And around 80% download stopped and i didnt see any error message (i might have missed it). But after some google search, i found out it has something to do with the region (probably my actual IP is d

    So, anyone has any ideas how to resolve this mess?
    thanks
     
    Pana-Wan_Kenobi, Mar 14, 2015
    #2
  3. region issue

    Hey there,

    When you sign onto your Xbox Live account, you will be connected to your local server. In terms of the games, I do believe you connect to people within different servers that are around the world. This means, I am correct, you will always be playing with
    different people from different countries.

    On Black Ops 3, I am unaware of any option which allows you to just connect with people from your country, and maybe your always been matched with people from different countries that are online and are looking for other people to join their public lobbies.
    As I understand it, the system matches you up the best it can in lobbies that you have good connection to.

    Although, I could be wrong and I could have missed something. If you are wanting to play with people from your region, why not post in the discussion forums in your region, asking if some of the community here would play with you - that are from your region?

    I hope this has helped in some way, and only go by my knowledge and the support articles

    Regards,
     
    Nathan Roberts (SunkNath), Mar 14, 2015
    #3
  4. ngocphi
    ngocphi Guest

    Region issue

    Yes if they are saying you have to wait 90 days then you have to wait 90days

    Actually it is mentioned 3 times that your original content may not or wouldnt be available in the next regiom you are asked this 3 times to confirm the move and the warning is listed every time

    Nor is it recommended that it be used for temporary moves

    It is meant for actual moves

    As you travel the world you will find that you have to adapt to your enviroment and local laws

    English isnt a universal language nor is all content american what applies in the us may not apply in another country
     
    ngocphi, Mar 14, 2015
    #4
  5. HumanPlague8 Win User

    Region Issues

    i am trying to change my xbox live to united kingdom as i signed up with spanish email address but for some reason i cannot get it to change
  6. Daft Badger Win User

    Region Issues

    As this thread is nearly 2 years old can you please make your own thread.
  7. Nathan Roberts (Sunk Win User

    region issue

    Hey there,

    When you sign onto your Xbox Live account, you will be connected to your local server. In terms of the games, I do believe you connect to people within different servers that are around the world. This means, I am correct, you will always be playing with
    different people from different countries.

    On Black Ops 3, I am unaware of any option which allows you to just connect with people from your country, and maybe your always been matched with people from different countries that are online and are looking for other people to join their public lobbies.
    As I understand it, the system matches you up the best it can in lobbies that you have good connection to.

    Although, I could be wrong and I could have missed something. If you are wanting to play with people from your region, why not post in the discussion forums in your region, asking if some of the community here would play with you - that are from your region?

    I hope this has helped in some way, and only go by my knowledge and the support articles

    Regards,
  8. ngocphi Win User

    Regional Issue

    you have to follow their rules and yes they have their own CONTENT laws under USK

    anything to do with xbox live has to follow the region of your account regardless of your console setting

    as per the international laws on content every service must abide by international laws

    what is allowed in US isn't nessarily allowed unmodified in Germany or any other place

    as the migration tool is not for temporary moves its suggested you make a temporary account for local purchases

    but as long as you do not live in the region of your account you will continue have issues with downloads and yes that's enforced by content laws

    USK is the governing body of Germany and they have the most strict of rules and one of the highest list of banned and controlled games
  9. davemcfly85 Win User

    Region issues

    in order to get region locked games your account region, console region, and physical region have to match. being that you got a France 360 but have a Brazil account and are in Brazil you will have issues downloading ANY region locked content sorry.
Thema:

Region issue

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