Region error while trying to purchase xbox game pass for pc

Discus and support Region error while trying to purchase xbox game pass for pc in XBoX Games and Apps to solve the problem; When I try buying the xbox game pass for pc, I enter my payment information (on the XBOX app) and then there's a next page and it tells me "We need... Discussion in 'XBoX Games and Apps' started by HubertusEllert, Oct 29, 2020.

  1. HubertusEllert
    HubertusEllert Guest

    Region error while trying to purchase xbox game pass for pc


    When I try buying the xbox game pass for pc, I enter my payment information (on the XBOX app) and then there's a next page and it tells me "We need your profile address" and I type in my address information, but the country is locked to United States for
    some reason and I can't change it. I tried changing the region on my microsoft account. I tried changing the billing and delivery addresses in the address book where it lets me select my country, but the same issue keeps happening, where it thinks that I am
    from the United States and it doesn't let me change it. I've seen some other posts of people with the similar problem, but I couldn't find a solution.

    :)
     
    HubertusEllert, Oct 29, 2020
    #1
  2. JosefLBohorquez Win User

    check the info you entered. it doesn't match the info for this card. microsoft store

    Are you trying to purchase Xbox game pass ultimate?
    If yes, sorry to say but only PC Game pass is available for Malaysia users
    https://www.xbox.com/regions

    Or are you trying to purchase PC Game Pass?
  3. MRallamagoosa Win User

    我在Xbox(beta)上下载的游戏运行不了。 [The game I downloaded on Xbox (beta) doesn't work.]

    The error may be due to different reasons. Is it just for selected games or the whole library?

    When it has happened to me it was related to specific games that were not available in my region. The problem with the xbox app is that it will let you download any game in the game pass catalog without taking into account regional
    limitations, but when you try to launch the game you will get that error. I'd advice checking your regional MS store to see if the game is available and also included in the game pass for your region (I've seen games not on the pass for my region while they
    were available in US for example).
  4. aloi6 Win User

    Cant installXBOX Game Pass for PC error code 0x800706BE

    I have already purchased xbox game pass for pc, I got this error message when i try to Install the app.
  5. Darhyl Amizola Win User

    Why can't I use my money of my Microsoft account

    Hi there! I'm more than happy to help you!

    Kindly try to purchase the Xbox subscription in a web browser using a different device such as a Windows PC/laptop or mobile phone by signing your account using this link:

    https://www.xbox.com/en-us/games/store/xbox-game-pass-core/cfq7ttc0k5dj

    Also, make sure to change which type of subscription would you like to purchase if it's an Xbox game pass core, Xbox game pass for PC, or Xbox game pass ultimate.

    Ensure to match the region of the Xbox store link to the same region on your Xbox account for a successful purchase.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. HomegrownSilky Win User

    XBOX on windows 10 pc

    While you can share Game Pass features on an Xbox console with other accounts, you cannot share Game Pass on the PC. Only the account that purchased Game Pass can use in on the PC.
Thema:

Region error while trying to purchase xbox game pass for pc

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