Region changed

Discus and support Region changed in XBoX on Windows to solve the problem; Hello Microsoft! I do hope this is the right place to post this.. So here goes~! Today I decided to get back into playing Microsoft games after..... Discussion in 'XBoX on Windows' started by Rhogon, Jan 5, 2019.

  1. Rhogon
    Rhogon Guest

    Region changed


    Hello Microsoft!

    I do hope this is the right place to post this.. So here goes~!

    Today I decided to get back into playing Microsoft games after.. Well. A looong while.

    While looking at my X-Box profile, I decided that I needed to change my Gamertag. Although when trying to purchase one, it seems as if the profile is set to me living in USA, although this is not the case. I'm from Denmark.

    I tried changing the region of my account, but it says that it's been changed recently and I have to wait 12 months to change it back.

    Now, not to be impatient or anything.. But is there any way we can either undo this change, or just switch my region back to Denmark? Because having to wait 12 months to buy a gamertag is a bit too much, especially because it's not me who's changed it in
    the first place.

    - Other than that, I've tried fiddling around with the address settings and such. A friend of mine said I could try using her address. Although when I got the final part and it had to complete the change (That meaning after me having put in all the credit
    card info), an error pops up. I've tried using Paypal as well, but it's the same deal with that.

    Now I know there's enough money on my card for completing the purchase, so I'm at a loss here. My only guess would be because of the region being wrong.

    When trying to complete the purchase, it pops up with the following message..

    Contact us at Microsoft support
    We’re having trouble processing your payment and we’d like to get it sorted out.
    Contact us at Microsoft supportWe’re having trouble processing your payment and we’d like to get it sorted out.

    JPlvnnJXkU6oW6Gr.0.0.4.10

    2018/12/26 - 22:44:53 UTC

    Is there any way you could help me with this?

    Thanks

    :)
     
    Rhogon, Jan 5, 2019
    #1
  2. ngocphi Win User

    Region change

    Ms points are region locked to the region they were purchased in

    Government regulations do apply its copyright and distibution rights

    What is allowed in the us is not nessarily allowed in uk or Canada

    Like Netflix us is not allowed in Canada due to the CRTC requirements

    Nor is us films in Netflix allowed in uk due to distibution rights you need uk Netflix
  3. Mister Darcy-9112DFB Win User

    Region change

    Greetings, DREW 4 THE WIN. I just wanted to jump in here and clarify that it is not possible to change the region of your account. Sorry about that!
  4. Bazajaytee Win User

    Region change

    Gold isn't region free just like Microsoft points aren't.

    It is split up into sections, North America (so the OP should be able to use a USA Gold on a Canadian account), Europe (I have a UK account but lived in Sweden for 6 years and used my UK account nomally. Now I live in the USA and Microsoft have all but blocked
    my account from buying anything because they won't even let me add UK points anymore so I have a 6 year old account, 100k+ GamerScore, thousands of GBP worth of DLC invested in it and because Microsoft won't allow you to change region on your account it is
    now next to useless. Starting a new account is NOT an option when you spent so much money on DLC when Microsoft clearly CAN allow region changes like they did with the new territories that the OP mentioned.) and Asia.
  5. Prism nG Win User

    changing region

    i know how to get your account back all u gotta do is delete ur account off of your xbox and then click recover gamertag and delete profile only and then you got your account back.
  6. Dark an9el 73 Win User

    changing region

    i am having th same problem i bought a xbox for uk and its region locked for the usa what do i do any suggestions
Thema:

Region changed

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