Regarding Gamertag Change

FrostyLettuce98 · Sep 5, 2016

Hi,

I am trying to create my custom gamertag. The account was made on the 31st of August and I simply used the account generated name as the customisable tab was not working at the time. I am now being charged to create my own custom gamertag even though I have
no actually created one. I chatted with an Xbox Live spokes person and they requested you investigate the issue. Basically, I am trying to create a custom gamertag yet I am being charged even though the system changed it at the start.

Thank you

:)

xOveR ZerOx · Sep 5, 2016

Gamertag Change

I am getting spammed by hate mail regarding my gamertag, but unfortunately do not have enough money to change it. Because of this, I would like to request a forced gamertag change.

XBF George L · Sep 5, 2016

I Can't change my gamertag name

Hello fdralyasus!

Try the steps listed here:
How to change your Xbox gamertag

If you continue to have issues regarding your gamertag change please contact support here Contact Us | Xbox Support

Thank you for reaching out!

onyxishere · Sep 6, 2016

Sorry to hear it. However, you were incorrectly sent here. These forums are populated mainly by gamers such as yourself. I'm afraid you'll need to contact phone support again to get this sorted out.

onyxishere

Sorry to hear it. However, you were incorrectly sent here. These forums are populated mainly by gamers such as yourself. I'm afraid you'll need to contact phone support again to get this sorted out.

Renatodibi

Hi R4HUL

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for your disappointment. I can't say whether it's right or not, but these are the rules for all players. You can change your gamertag for free only once. All other times have a charge.

Regarding the choice of the gamertag, I want to inform you that there are certain parameters to follow, and then you can't choose one that is the same as another player's. If you like a particular name, you can always try changing a character in case it has already been used, provided you adhere to the parameters found on the support page.
In any case, it's a system managed by the program, and there can't be any intervention by an operator.

You can find all the information regarding this at the following link
https://support.xbox.com/en-GB/help/account-profile/profile/change-xbox-live-gamertag

Kind regards
Renato

KaiYzeh

Hello,

There is a charge for gamertag to prevent everyone from changing gamertag

Best Regards

Francia J.

If it's asking you to pay for a Gamertag change it means that you have already used it.

In regards to your Gamertag, all changes can only be made on your end.

TempJared

There really is no other solution then to change your Gamertag. Next time please evaluate your Gamertag before confirming it.

Regards,

Jared

Regarding Gamertag Change