Refusing live password after changing and rebooting.

Xbox has repeatedly not recognised live password, despite it being changed twice. I have reset the console saving games and apps and the problem persists. The console is now also glitching/getting stuck on password screen etc. Do I need to arrange a repair?

:)

 

How to password protect your Xbox LIVE profile

Xbox LIVE password overview

It is possible to download your Xbox LIVE profile to several different consoles. You may need to do this if you have more than one Xbox 360 console, or you want to play games at a friend's house. In such a situation, you may want to password protect your Xbox LIVE account so that no one else can sign in using your profile.

Set the console to remember your password

Once you have downloaded your Xbox LIVE profile to a console, you will be asked if you want the console to remember your password. The Remember Password option is usually off by default. This means that you will be asked for your Microsoft account password every time you sign into Xbox LIVE.

If you don't want to be asked for your Microsoft account password every time you sign into Xbox LIVE, select the Remember Password option.

Change the password protection on your profile

You are required to set the Remember Password option after you download your Xbox LIVE profile. However, you can change the password protection on your Xbox LIVE profile any time.

If you don't need a password to sign in:

Sign into your Xbox LIVE profile. After you have entered your Microsoft account password, select the Remember Password option.

If you choose the Remember Password option, you will not be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

If you need a password to sign in:

You can restrict access to your Xbox LIVE profile on any console using your Microsoft account password.

Steps to follow

1) Sign in using your Xbox LIVE gamertag.

2) Under Settings, select Account and then Account Security

3) Choose the option for Password at Sign In.

4) Select Require Password Here

You will be asked for your Microsoft account password the next time you sign into your Xbox LIVE profile.

How to password protect your Xbox LIVE profile remotely

If you downloaded your Xbox LIVE profile to another console and it is not password protected, or someone has compromised your password, you can change the password from a remote location so that no one else can access your profile.

Change your Microsoft account

1) Sign into accounts.live.com using your Microsoft account.

2) Go to Account Information and, next to Password, click Change.

You can also use your console to change your Microsoft account password.

Note: If the Xbox LIVE profile you downloaded does not require a password to sign in (You selected the Remember Password option), you will not be able to restrict someone from signing into your Xbox profile even if you change your Microsoft account password.

You can remove your Microsoft account password so that other people cannot access your Xbox profile on other consoles. This will ensure that a password is required before signing into your Xbox profile.

Remotely set a profile password from a computer:

1) Sign into your Xbox LIVE account.

2) Under Settings, select Account, and then Account Security

3) Choose the option for Password at Sign In.

4) Select On All Other Consoles.

Once you have done this, a password will be required to sign into your Xbox LIVE profile on all other consoles.

 

Can't connect to xbox live

After rebooting my router, i could re-connect to live, but now it's asking me to type my e-mail and password and then i get the error code "80151904"

 

Hey there ViralTeblin.

Is it possible you have 2-step verification enabled on your account? If so you'll need to set up an app specific password over on account.microsoft.com and use that to sign in.

 

HI Mister Maka, Thank you for replying.

I don't have 2 step verification enabled. I have only ever signed in using email and password.

The glitching began a couple of weeks ago when the Xbox refuses to play Fifa. It kept asking if I owned the game and to inset the disk. This just led to further password prompts. The disk has been checked at my local game store and is fine despite not playing
on my console. Since then the password prompts have become more frequent and then they stopped being recognised and the system is freezing. I am unable to log into live to use any apps e.g. Amazon, Netflix etc or play online.

The console is only 2 months old and has been fine until 2 weeks ago.

Does anyone have any other suggestions?

 

Hey ViralTeblin -

If you are continuing to experience password issues regarding your Xbox Live account, you will want to reach out to phone support via our
Contact Us page. Unfortunately we are not able to assist with account/billing issues on the public forums.

Please let us know if you have additional questions.

Thanks!