Refurbished Xbox One (nothing but issues)

Discus and support Refurbished Xbox One (nothing but issues) in XboX Insiders to solve the problem; Allow me to give some backstory... On black friday, I bought a refurbished Xbox One for $150. It came packaged as if it was new, but upon first start... Discussion in 'XboX Insiders' started by /u/Fit_Bar1577, Dec 6, 2020.

  1. Refurbished Xbox One (nothing but issues)


    Allow me to give some backstory...

    On black friday, I bought a refurbished Xbox One for $150. It came packaged as if it was new, but upon first start up, I was introduced to an error screen. I ended up having to go through the troubleshooter -> factory reset, which worked for a few days. Then I started downloading more games and suddenly games want to crash on me now (besides that, the home screen UI is buggy sometimes).

    Anyways, this morning I wake up and try to turn it on, I'm met with an error again. I try soft rebooting, hard rebooting, nothing. Factory reset did the trick yet again. So this time, I'm getting a game downloading (Fortnite), it gets about half way done then just stops. I tried turning off xbox and turning back on and now I'm met with yet again, another error. This time, I wanted to attempt the offline system update, firstly using OSU2 then OSU1.

    Upon booting up wtih OSU2 trying to install, it automatically jumps to an error (E101) which I've looked up and turns out I can't use the OSU files to perform an offline system update because this xbox has an insiders release on it (which explains all the buggyness). Keep in mind, I never signed up for the insiders program. The version its telling me is xbox_dev_2011.201111-0000. Ever since attempting the OSU update, my xbox doesn't want to factory reset itself (even without the USB in). Everytime I attempt it, I keep getting met with the same error screen. Soft reboots, hard reboots, unplugging for an hour and trying again, nothing. Its in a boot error loop.

    You might tell me to try to send it to Microsoft... well upon going to the xbox website and attempting to setup a warranty service, the website tells me the warranty is past expired and that service cant be setup for the xbox since its discontinued (etc. etc.)

    In the box the xbox came in, there is a warranty sheet explaining the terms of its 90-Day Refurbished Warranty. It hasn't been 90 days yet. Theres a sticker on the xbox telling where it was refurbished. Looks like iQor Global Services based in Mexico.



    Any help would be GREATLY appreciated. I really want to play my xbox.

    submitted by /u/Fit_Bar1577
    [link] [comments]
     
    /u/Fit_Bar1577, Dec 6, 2020
    #1
  2. englishbulldog802 Win User

    no other option left - standard exchange

    well I hope they don't send an even more broken one, because they send in tatty old refurbished units, and the only issue with my console is the audio, nothing else
  3. SpaciestHarp203 Win User

    Microsoft's Advanced Exchange Service?

    UPDATE: 23/10/2014

    I just received my console today and as I was expecting a refurbished console NOT a brand new one. The good thing is they got it right this time and it actually works!

    Recap: Sent my brand new xbox one for fan noise issues... Got sent back a replacement (refurbished) doesn't even work (shows somekind of error that asks contact xbox support) contacted xbox support and they "advanced exchange repair" me. After a day got
    my new (refurbished) xbox one that works.

    thank you xbox! I love your refurbished xbox one's even though I sent you a new one you gave me back a refurbished one.
  4. GaryLaDuke Win User

    W.o.t authentication. Failed

    I was playing on a refurbished xbox one that was having authentication issues after the update. I went ahead and upgraded to a refurbished xbox x and am back to playing. It's the only thing I could think of and I was due for an upgrade anyway.
  5. XBF Brad A Win User

    Warranty scam?

    Hi Anton,

    Thanks for the replies. When you gt a controller repaired, it is replaced with a new one. They are not refurbished. This is why you are unable to get a controller repaired that is out of warranty. If they were refurbished you would be able to. We are sorry
    that the one you got was damaged. This could be a shipping issue. As suggested we recommend sending it back. Also an important note: if they test out the controller you sent in and there is nothing wrong they send it back.

    Thanks,

    Brad
  6. lukaz2606 Win User

    Im want a New Xbox One - Warranty lost my Xbox Console

    in active warranty console xbox one at 01/july/2014

    Microsoft collect console xbox one in 31/july/201

    Microsoft send email lost xbox in 26/august/2014

    Microsoft send Xbox Refurbished(Recondicioned) at 27/august/2014

    Console Xbox One Refurbished received in my house at 02/september/2014

    Console Xbox One Refurbished received come broked.
Thema:

Refurbished Xbox One (nothing but issues)

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