Refunds for unauthorized purchases

Anntim19 · Sep 17, 2018

How to get refunded for unauthorized purchases a child has made?

:)

Smwutches · Sep 17, 2018

Unauthorized purchase refund request

If you mean Microsoft points from the Microsoft rewards program, then you would need to contact their customer support via their redemption page.

Otherwise, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support

Haven Kamel · Sep 17, 2018

Unauthorized purchase refund request

My brother spent my Microsoft points on 3 different purchases and when i asked to get it refunded the person who refunded them for me only refunded 1 instead of 3 so i would really appreciate if i could get the other 2 refunded

pa1blo · Sep 17, 2018

contact support Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

ngocphi · Sep 17, 2018

How to get refunded for unauthorized purchases a child has made?
Click to expand...

Fyi it is upto them if you qualify

Ultimately you are responcible thus is what rhw card holder agreement states and xbox

Your child.should have a parental.controled child account

Arminator · Nov 2, 2018

First of all, you should set up your (and your kid's) account so it can't make unauthorized purchases in the first place.

Follow the instructions
here to set up the accounts to prevent unauthorized purchases.

After you set that up properly,
contact the official support to see if you're eligible for a refund.

Arminator

First of all, you should set up your (and your kid's) account so it can't make unauthorized purchases in the first place.

Follow the instructions
here to set up the accounts to prevent unauthorized purchases.

After you set that up properly,
contact the official support to see if you're eligible for a refund.

ngocphi

How to get refunded for unauthorized purchases a child has made?

Fyi it is upto them if you qualify

Ultimately you are responcible thus is what rhw card holder agreement states and xbox

Your child.should have a parental.controled child account

pa1blo

contact support https://support.xbox.com/en-US/?xr=shellnav

Smwutches

You're making my point for me.

An unauthorized purchase does not qualify for a refund.

Just because the option is there doesn't change the issue. An UA purchase is fraud and no one refunds for fraud. That's why you contact your credit card company and have them dispute the charge.

Microsoft will refund purchases if they determine it was an unauthorized purchase. I had one many years ago and got it refunded.

I Dashboard It

Actually, you probably won't be refunded since Xbox rarely refunds stuff unless it was an unauthorized purchase meaning another party stole the account and purchased items with it.

Refunds for unauthorized purchases