Refunds for unauthorized purchases

Discus and support Refunds for unauthorized purchases in XBoX Games and Apps to solve the problem; How to get refunded for unauthorized purchases a child has made? afdfcbd5-3d7e-432d-8982-efcafd4635ef Discussion in 'XBoX Games and Apps' started by Anntim19, Sep 17, 2018.

  1. Anntim19
    Anntim19 Guest

    Refunds for unauthorized purchases


    How to get refunded for unauthorized purchases a child has made?

    :)
     
    Anntim19, Sep 17, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Unauthorized purchase refund request

    If you mean Microsoft points from the Microsoft rewards program, then you would need to contact their customer support via their redemption page.

    Otherwise, you would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Sep 17, 2018
    #2
  3. Haven Kamel
    Haven Kamel Guest
    Unauthorized purchase refund request

    My brother spent my Microsoft points on 3 different purchases and when i asked to get it refunded the person who refunded them for me only refunded 1 instead of 3 so i would really appreciate if i could get the other 2 refunded
     
    Haven Kamel, Sep 17, 2018
    #3
  4. pa1blo
    pa1blo Guest

    Refunds for unauthorized purchases

    pa1blo, Sep 17, 2018
    #4
  5. ngocphi
    ngocphi Guest
    Fyi it is upto them if you qualify

    Ultimately you are responcible thus is what rhw card holder agreement states and xbox

    Your child.should have a parental.controled child account
     
    ngocphi, Sep 17, 2018
    #5
  6. Arminator
    Arminator Guest
    Arminator, Nov 2, 2018
    #6
  7. Arminator Win User

    Refunds for unauthorized purchases

  8. ngocphi Win User

    Refunds for unauthorized purchases

    How to get refunded for unauthorized purchases a child has made?
    Fyi it is upto them if you qualify

    Ultimately you are responcible thus is what rhw card holder agreement states and xbox

    Your child.should have a parental.controled child account
  9. pa1blo Win User

    Refunds for unauthorized purchases

  10. Smwutches Win User

    Microsoft Refund Policy is a JOKE!

    You're making my point for me.

    An unauthorized purchase does not qualify for a refund.

    Just because the option is there doesn't change the issue. An UA purchase is fraud and no one refunds for fraud. That's why you contact your credit card company and have them dispute the charge.
    Microsoft will refund purchases if they determine it was an unauthorized purchase. I had one many years ago and got it refunded.
  11. I Dashboard It Win User

    x box live free for 3 months

    Actually, you probably won't be refunded since Xbox rarely refunds stuff unless it was an unauthorized purchase meaning another party stole the account and purchased items with it.
Thema:

Refunds for unauthorized purchases

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