Refunds for content, based on dishonest incorrect descriptions

Basically as the title states.

i purchased Watch Dogs season pass prior to release, thing it was a great deal based on there description.

From reading said description I was lead to believe I would received everything that was listed under "The Season Pass contains...." Since you get the last item in the list of content described.

I am not the only person having this issue or making the mistake, there are 22 pages for this issue on a sticky at Ubis forums, plus countless threads, there are even threads on the xbox forums asking)

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Here is the description

Stay connected to the world of Watch_Dogs!

Download the Season Pass to save over 25% and get immediate access to the Club Justice Pack which includes a new skin and a driving boost.

The Season Pass contains a new Single Player Campaign featuring the legendary hacker T-Bone as a new playable character, 3 additional missions for the main game, 3 new weapons and 5 additional skins. It also includes a new mind bending game mode in which cyborgs
are invading Chicago. Track them and take them down!

In a world led by technology, hacking is our weapon.

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it has taken 2 weeks to get anything out of Ubisofts mouth & this is what they have to say.

For clarity;

Please note that not all content is immediately available on release of the Season Pass. The Season Pass will give access to the following content:

The Conspiracy Digital Trip – Out now

Untouchables Pack (M1 SMG Weapon, 1920’s Mobster Outfit) - Out now

The Exclusive Chicago Mobster Pack and other mission, weapon and outfit pack – Available later this Summer for Season Pass holders | Available one week later to the public.

The T-Bone DLC – Coming soon with one week early access for Season Pass players

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so what I'm getting at is I want my money back & for MS to make sure companies are not breaking the law by false advertising content. I don't know if there is this type of protection in the US or other countries.

Advertising to consumers
The Consumer Protection from Unfair Trading Regulations mean you can’t mislead or harass consumers by, for example:

• including false or deceptive messages
• leaving out important information
• using aggressive sales techniques

Read ‘The consumer protection from unfair trading regulations’ for the rules on advertising legally.

:)

 

Reimbursement Xbox 360 Edition

There are no refunds for Marketplace content. It tells you this in the product description.

 

Microsoft is a thief

There are no refunds you should have looked before you bought the content. Secondly,it says in the description of the content that you cant get refunds.

 

You would need to discuss refunds with Phone Support, although all purchases do say there are no refunds.

support.xbox.com/contact-us

 

I'm not exactly sure what issue you are explaining. Is it that you expected to get everything the day the game itself came out?

Season Passes always mean content is released over time, you just purchase in advance. You purchase all DLC for the game which will be released over the following months (i.e. over a season) and in exchange get a discount.

The description Ubisoft have given is pretty much in line with any other season pass from other companies.