Refunds being accepted and not

Discus and support Refunds being accepted and not in XBoX Sales and Promo to solve the problem; I recently got 2 dlc one on the 15 and one on the 16 and the one on the 15 didnt get accepted i asked costumer service they couldnt tell me why and... Discussion in 'XBoX Sales and Promo' started by KeenanC1, Feb 17, 2021.

  1. KeenanC1
    KeenanC1 Guest

    Refunds being accepted and not


    I recently got 2 dlc one on the 15 and one on the 16 and the one on the 15 didnt get accepted i asked costumer service they couldnt tell me why and said i just needed to ask for another refund request and attach a email but i couldnt! So im now stuck trying to understand why i didnt get a refund how to connect to the refund team and what to do next all very confusing and frustrating i hope microsoft fixes this.

    :)
     
    KeenanC1, Feb 17, 2021
    #1
  2. KindGryphon Win User

    Xbox Refund

    can i use the items that i purchased? or is there a way for me to cancel the refund?
    I personally wouldn't if those items were the ones being refunded. Eventually i think they will go away.

    If the refund was already showing as "approved/accepted" then its already too late to cancel the refund.
  3. GAM1NG STYL3 Win User

    refund not accepted

    so is there noway I can get a refund now then :(
  4. denis97g Win User

    refund not accepted

    because you can ask for a refund after 14 days max.
  5. XBF Steven R Win User

    refund not accepted

    Hey there GAM1NG!

    Sorry to hear that you're dealing with this difficulty getting a refund.

    Normally, after submitting the refund request, you’ll be sent an email on whether or not it was approved or denied.


    This followupemail you will receive is the only means to get in contact with the refund
    department directly and will be the only means of you disputing the verdict as well.

    Hope this information was helpful.

    Thanks!
  6. Joc Holliday Win User

    refund not accepted

    You have up to 14 days to refund the game. Once you exceed the 14 days you can no longer refund the game. Before you buy any game you should watch gameplay and do a little research before investing.

    Try playing it for the first day or so and see if you like it.
Thema:

Refunds being accepted and not

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