Refunds are [mod removed]

Hi Fellow gamer,

Thanks for reaching out to the forums. We see you have an issue with a refund. When you replied to the denial, what happened with the refund then? Here is the current website for

requesting refund. Also here is a page for returning
items purchased on Microsoft store, shows how to do so from the order history. The only ones able to refund are the refund team.

Thanks,

Brad

Hi Fellow gamer,

Thanks for reaching out to the forums. We see you have an issue with a refund. When you replied to the denial, what happened with the refund then? Here is the current website for

requesting refund. Also here is a page for returning
items purchased on Microsoft store, shows how to do so from the order history. The only ones able to refund are the refund team.

Thanks,

Brad

Hi if you read the post you would see that attempting to request a refund on the refund page results in the left screen, also there has been no reply from the refund team I have been left in the dark since last Friday (10-8-20)

Sometimes, it takes time for the coins to show up.

If you do not receive them after 24 hours of purchasing them, I recommend contacting EA support about it, they should help!

You may want to reach out and speak with them directly on the phone. Was it something like a simple typo, or you want a whole different name?

Yeah, Gamertag is a different story. I am almost 100% sure they will not give you a refund for a name change. You have to be lucky to get a refund. I'm sure everything you buy says that this is a final payment and you can't be refunded.