Refunding a redeem code to remove it from my account

Discus and support Refunding a redeem code to remove it from my account in XBoX Games and Apps to solve the problem; Recently I purchased a code for minecraft windows 10 edition, but its the wrong one and I cant play with my friends. I used a redeem code so it shows... Discussion in 'XBoX Games and Apps' started by Zorrotsu, Feb 14, 2019.

  1. Zorrotsu
    Zorrotsu Guest

    Refunding a redeem code to remove it from my account


    Recently I purchased a code for minecraft windows 10 edition, but its the wrong one and I cant play with my friends. I used a redeem code so it shows up as $0.00 as if i didnt pay anything for it. I just wanted the code deactivated so I can ask for a refund
    from the vendor I purchased it from

    :)
     
    Zorrotsu, Feb 14, 2019
    #1
  2. XBF Leslie D Win User

    Refunding a redeem code to remove it from my account

    Hi



    Thank you for letting us know that the answer has been provided. We'll be locking the thread. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those reading this thread,
    if the troubleshooting steps listed above didn't help resolve the issue, please feel free to create a new thread asking for assistance.
  3. Pyrosplayhouse Win User

    Refunding a redeem code to remove it from my account

    Hey friend! Unfortunately there are no way to deactivate digital codes for refunds or returns.
  4. Smwutches Win User

    Refunding a redeem code to remove it from my account

    Unfortunately once a code is redeemed there is no way to have it removed from your account.
  5. XBF Brad A Win User

    Refunding a redeem code to remove it from my account

    Hello Zorro,

    Sorry for the issue with the code. Unfortunately If it gets deactivated the code is dead so the retailer will not be able to re-sell the code. In this instance you will have to stick with the game as it is already redeemed. Anytime you redeem a code for
    something price is always 0.00 as you already paid for the code from the retailer you got it from.

    Thanks,

    Brad
  6. KindGryphon Win User

    Can't redeem code

    My friend send me a gift card but i can't redeem it.

    it say "This code can't be redeemed. It was purchased in a different region from your account."
    how do you redeem the code from my friend that live in different region.
    You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.
Thema:

Refunding a redeem code to remove it from my account

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