Refunding a redeem code to remove it from my account

Zorrotsu · Feb 14, 2019

Recently I purchased a code for minecraft windows 10 edition, but its the wrong one and I cant play with my friends. I used a redeem code so it shows up as $0.00 as if i didnt pay anything for it. I just wanted the code deactivated so I can ask for a refund
from the vendor I purchased it from

:)

XBF Leslie D

Hi

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Pyrosplayhouse

Hey friend! Unfortunately there are no way to deactivate digital codes for refunds or returns.

Smwutches

Unfortunately once a code is redeemed there is no way to have it removed from your account.

XBF Brad A

Hello Zorro,

Sorry for the issue with the code. Unfortunately If it gets deactivated the code is dead so the retailer will not be able to re-sell the code. In this instance you will have to stick with the game as it is already redeemed. Anytime you redeem a code for
something price is always 0.00 as you already paid for the code from the retailer you got it from.

Thanks,

Brad

KindGryphon

My friend send me a gift card but i can't redeem it.

it say "This code can't be redeemed. It was purchased in a different region from your account."
how do you redeem the code from my friend that live in different region.

You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.

Refunding a redeem code to remove it from my account