Refunding a add on

i don't think the forum staff can issue refunds (i may be wrong), but i would suggest calling xbox phone support (or perhaps live chat support). i have had them refund me for something before. (i had the season pass disc of Minecraft Story Mode but was
charged $5 for downloading an episode that should have been free.) they usually tell you that you can only ever have one refund to your account, but i have heard of others getting more than one when it was a legitimate issue. this is likely because they
tell you to be more careful with purchases and saved payment info, etc. if you tell them the situation, i think it's pretty likely they will refund you.

http://support.xbox.com/en-US/contact-us

Hi There - If you are eligible for a refund you can do it through the link, however I believe that Microsoft very rarely refund in game content: https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello nukeka-boom, if you wish to request a refund, you will need to log into your account that purchased the game or subscription and fill out this form below for the refund, you will also need the order code for each item you want the refund.

There is just follow all the requirements requested in the completion, and then wait for an email with the response of the request.

This could take up to 72 hours.

https://support.xbox.com/en-us/forms/request-a-...

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hi just call Microsoft and they will help you out with your problems you are having trouble with.