Refunded content still in account

Discus and support Refunded content still in account in XBoX Games and Apps to solve the problem; Last night I accidentally purchased a pack in Fortnite. I requested a refund, which was accepted, but the content from the pack is still in my account.... Discussion in 'XBoX Games and Apps' started by Paige456, Sep 22, 2022.

  1. Paige456
    Paige456 Guest

    Refunded content still in account


    Last night I accidentally purchased a pack in Fortnite. I requested a refund, which was accepted, but the content from the pack is still in my account. Does anyone know why this is happening?

    :)
     
    Paige456, Sep 22, 2022
    #1
  2. Francia J. Win User

    Refunded content still in account

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    It will now depend with Epic games on when they will be removing the in-game content. It may take 24-72 hours as well.
  3. Francia J. Win User

    Refunded content still in account

    You’re welcome! Stay healthy and safe.
  4. ArkadeValentine Win User

    Refunded content still available

    Thanks! That’s good to hear since I was worried something went wrong or I did something wrong
  5. Ricardo Lechuga Win User

    Refunded content still available

    Hi ArkadeValentine! My name is Ricardo an independent advisor ready to help you with this situation!

    You should not worry about that, once the refund it's receive you will lose access to that content, sometimes it takes a little longer for it, but it always happens
  6. ThatBLUEboy Win User

    Digital download code

    I have been informed if you havent logged into the account yet and its still unused for the game the content is for, i could be refunded or change to the correct account
Thema:

Refunded content still in account

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