Refund

Discus and support Refund in XBoX on Windows to solve the problem; A game was purchased accidentally on my account, I haven’t installed it and don’t want it so I requested a refund which was denied due to ‘limit of... Discussion in 'XBoX on Windows' started by Shaun Bew, Nov 15, 2023.

  1. Shaun Bew
    Shaun Bew Guest

    Refund


    A game was purchased accidentally on my account, I haven’t installed it and don’t want it so I requested a refund which was denied due to ‘limit of refunds to my account reached’. Which is wrong since I haven’t requested a refund on anything before!

    The website is no help and the callback option is constantly unavailable so how do I appeal this decision?

    :)
     
    Shaun Bew, Nov 15, 2023
    #1
  2. Vatulele Win User

    China Rising not loading

    REFUND REFUND REFUND REFUND !!!!!!!!!!!!!!
  3. WattyNuela Win User

    Refund not refunded

    You're welcome John
    I hope everything gets solved as soon as possible :purple_heart:
  4. WattyNuela Win User

    Refund not refunded

    I recommend you reaching out Microsoft support to see if they can give more accurate information about this refund.
    https://support.xbox.com/contact-us

    If you try to request a call or start a chat keep in mind the business hours
  5. WattyNuela Win User

    Refund not refunded

    Hello John, if the status says "approved" on the Microsoft side, this means they already sent the money back to your bank

    Usually the bank process it in 7 business days. In some cases this takes even 30 business days

    I recommend you to check carefully the previous last statement, or the one you're going to receive when May ends
  6. John Fau Win User

    Refund not refunded

    It just said that the refund will be checked, which I already made that refund and got it approved
Thema:

Refund

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