Refund

Hi how do i get a refund for Xbox live as my son no longer has Xbox.Have had £14.99 took from account but he got a new console on Saturday the 7th July.

Many thanks

:)

 

Anyone else getting preorder refunds from Amazon or elsewhere?

I am going thru my email and I have 2 refunds from Amazon on my Xbox One games.
I got this same email for all the games I preordered thru Amazon, bring the game cost
down to only $48.99 each.


Item: Call of Duty: Ghosts - Xbox One
Quantity: 1
ASIN: B00CX6XKK6
Reason for refund: Pre-order price protection

Here's the breakdown of your refund for this item:

Item Refund: $11.00
Item Tax Refund: $0.77

 

Xbox Live hard to cancel

I have called them and even if you meant to cancel after the charge has been made for the next period they won't give you any sort of refund. I was only one day late in calling to cancel and I still could not get a refund with them. The only thing they would do is not automatically renew it when came due again.

 

Hello, it’s little confusing. Does he have an Xbox or not? You would need to cancel live and also make sure to turn off auto renewal. The link below will show you how to do that.

How to Cancel Your Xbox Subscription

I’m not sure if you’ll get a refund or not, but you’ll need to contact support directly in your region and see if they will. Below are the UK contact details.

United Kingdom

Hours of Operations: Monday-Friday: 09:00-9:00PM

Saturday: 10:00AM-6:00PM

Sunday: 10:00AM-6:00

Phone: 020 7365 9792 or 0800 587 1102

Hearing Impaired (TTY device): 0800 5871103

Contact page Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support