Refund Requests

Discus and support Refund Requests in XBoX Sales and Promo to solve the problem; I just submitted a refund request for two purchases my son made without my permission. How will I know what the status of my refund request is? How... Discussion in 'XBoX Sales and Promo' started by AmandaSP123, May 24, 2019.

  1. AmandaSP123
    AmandaSP123 Guest

    Refund Requests


    I just submitted a refund request for two purchases my son made without my permission. How will I know what the status of my refund request is? How long does it typically take to get issued a refund?

    :)
     
    AmandaSP123, May 24, 2019
    #1
  2. ChiefJoboo Win User

    Reembolso de v-Bucks. [Translation-Refund of V-Bucks.]

  3. ChiefJoboo Win User

    Why my purschase is cancelled and I don't receive my money back ?

  4. ChiefJoboo Win User

    7 days to die refund

  5. pawncrackers Win User

    Refund request

    Hi there! :)

    If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/

    If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

    If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: http://support.xbox.com/en-GB/contact-us

    Our team over the phone have access to your account, whereas we Ambassadors don't, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

    Hope this helps,

    L
  6. Gamingboy177 (Sam) Win User

    Refund request

Thema:

Refund Requests

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