Refund requests

Discus and support Refund requests in XBoX Games and Apps to solve the problem; I'd like to get a refund for a game I accidentally purchased. The order number is 3957181728. Thank you. 0f61f352-2190-456a-9e4f-fed03f76eb6c Discussion in 'XBoX Games and Apps' started by JayPark1, Jul 7, 2018.

  1. JayPark1
    JayPark1 Guest

    Refund requests


    I'd like to get a refund for a game I accidentally purchased.

    The order number is 3957181728.

    Thank you.

    :)
     
    JayPark1, Jul 7, 2018
    #1
  2. ChiefJoboo
    ChiefJoboo Guest
    ChiefJoboo, Jul 7, 2018
    #2
  3. ChiefJoboo
    ChiefJoboo Guest
    ChiefJoboo, Jul 7, 2018
    #3
  4. WPAK
    WPAK Guest

    Refund requests

    Hi there,

    for any refund related questions you will need to contact official Xbox Support, they are the only ones that can determine if a refund is possible or not.

    To contact Xbox Support use the Phone or Microsoft Support Chat option at
    http://support.xbox.com/contact-us

    Let us know the results
     
    WPAK, Jul 7, 2018
    #4
  5. RomkaZzz
    RomkaZzz Guest
    RomkaZzz, Jul 7, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Smwutches, Jul 7, 2018
    #6
  7. Tenjoseslash
    Tenjoseslash Guest
    To be honest with you, it's really difficult to get a refund, but you can try to get it contacting support directly.
     
    Tenjoseslash, Jul 7, 2018
    #7
  8. GustavoRS14
    GustavoRS14 Guest

    Refund requests

    You can talk to Xbox Support and see If they Will refund you
     
    GustavoRS14, Jul 8, 2018
    #8
  9. ZNIPER ZA
    ZNIPER ZA Guest
    You can log into your Microsoft account on the website and navigate to recent purchases and select to get help with the order or you can visit Contact Us | Xbox Support and
    open an online support chat with the Xbox support team to request the refund. Please note purchases on the Xbox Store are final but you may qualify for a once-off refund.
     
    ZNIPER ZA, Nov 2, 2018
    #9
  10. ChiefJoboo Win User

    Reembolso de v-Bucks. [Translation-Refund of V-Bucks.]

  11. ChiefJoboo Win User

    Why my purschase is cancelled and I don't receive my money back ?

  12. ChiefJoboo Win User

    7 days to die refund

  13. pawncrackers Win User

    Refund request

    Hi there! :)

    If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/

    If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

    If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: http://support.xbox.com/en-GB/contact-us

    Our team over the phone have access to your account, whereas we Ambassadors don't, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

    Hope this helps,

    L
  14. Gamingboy177 (Sam) Win User

    Refund request

Thema:

Refund requests

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