Refund Request

Discus and support Refund Request in XBoX Games and Apps to solve the problem; I need help on who to contact. My son tried to purchase CarX Drift Racing Online Xbox One last night and picked my default debit card but said an error... Discussion in 'XBoX Games and Apps' started by CraftierMouse71, Nov 10, 2020.

  1. CraftierMouse71
    CraftierMouse71 Guest

    Refund Request


    I need help on who to contact. My son tried to purchase CarX Drift Racing Online Xbox One last night and picked my default debit card but said an error occurred but it still charged my bank and didn't receive any emails or the game. He then tried to pay
    it again with another card and it worked. I now want my money refunded that was taken from my default debit card card but can't find anywhere to contact.

    Thanks

    Paul

    :)
     
    CraftierMouse71, Nov 10, 2020
    #1
  2. ChiefJoboo Win User

    Reembolso de v-Bucks. [Translation-Refund of V-Bucks.]

  3. ChiefJoboo Win User

    Why my purschase is cancelled and I don't receive my money back ?

  4. ChiefJoboo Win User

    7 days to die refund

  5. pawncrackers Win User

    Refund request

    Hi there! :)

    If you'd like to refund an item recently purchased, you can do so by visiting this page and signing into your Microsoft account: https://account.microsoft.com/

    If you have owned a game for less than 2 weeks, and have played it for less than 2 hours, then everything should process fine. Anything over the specified details and you will not be eligible.

    If you run into an issue, while processing a self-refund, you will need to contact our support team over the phone. You can arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: http://support.xbox.com/en-GB/contact-us

    Our team over the phone have access to your account, whereas we Ambassadors don't, for security reasons. Someone will be able to have a look and arrange a refund if applicable. It is down to the team's discretion whether this happens or not.

    Hope this helps,

    L
  6. Gamingboy177 (Sam) Win User

    Refund request

Thema:

Refund Request

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