Refund Request For A Microsoft Store Game, with no response within 72 hours?

Thank you. I guess I just didn't fully read all of it.

Be careful not to miss that last part in the support page:

You’ll receive a confirmation email and should get a response from the support team within 72 hours.

• To cancel your refund request: Reply to the confirmation email requesting cancellation.
• If you don’t hear back from the support team within 72 hours: Reply to the confirmation email requesting an update on the status of your request.
• To track the status of your refund request: Check your
  Order history.

Note
Due to high support activity,
refund response times can be more than 72 hours. Thanks for your patience.

Glad to help! Just be patient and you will get your answer.

Hi there Stevieh6,

Thanks for reaching out. I understand there is a recent transaction on your Microsoft account.

After you submit your refund request:

You’ll receive a confirmation email and should get a response from the support team within 72 hours.

• If you don’t hear back from the support team within 72 hours:
  Reply to the confirmation email requesting an update on the status of your request.
  

[*]If the issue persist, please keep in mind the Microsoft Terms of Sale.

[*]
Hope this helps.

Hi there,

To request a refund you no longer have to contact support. Please fill out the form at http://xbox.com/refunds. You should receive a response within 72
hours.

Hope this helps.