Refund refused

Discus and support Refund refused in XBoX Games and Apps to solve the problem; How do I appeal a refund that was refusedI I have a screen shot of one of your Microsoft Ambassadors stating that to be eligible for a refund(NeoDan123... Discussion in 'XBoX Games and Apps' started by JasonLombardo1, Apr 4, 2020.

  1. Refund refused


    How do I appeal a refund that was refusedI I have a screen shot of one of your Microsoft Ambassadors stating that to be eligible for a refund(NeoDan123 on Jan 20, 2020) I need to have bought in the last 14 day and played less then 2 hours of it. My refund
    meets this criteria and I listed the lengthy trouble shoot conversation reference # with the tech specialist about my situation.

    Please help me.

    :)
     
    JasonLombardo1, Apr 4, 2020
    #1
  2. JohnnyXeo Win User

    Refusal of Refund

    Was going to say it's probably because of multiple refunds.
  3. MaxGold99 Win User

    Refund refused

    Thank you. But we didnt play at all. He missed the small print that the game was only good for xbox360 not the xbox one. So to me a game that has not even been played and deleted should be able to do something.
  4. MaxGold99 Win User

    Refund refused

    I know they cant. Im just venting before i call to fix the situation. I just want other people aware with the hope that this nonsense will someday change.
  5. Smwutches Win User

    Refund refused

    You can try replying to the email you received denying the request in order to contact the refund specialists or try to resubmit the request.
  6. Wrightstuff1 Win User

    Refusal of Refund

    Maybe try phoning them this has happend to me before but in the end didn't get refund either.
Thema:

Refund refused

Loading...
  1. Refund refused - Similar Threads - Refund refused

  2. I found a REFUND bug in my account

    in XboX Insiders
    I found a REFUND bug in my account: A while ago I bought Silent Hill HD and after some time I requested a refund for the game, but now the game is on sale again and I can't buy it because, in theory, I still own Silent Hill in my...
  3. I'm superscribe on Xbox, and after an hour I cancel the superscription, they refund the...

    in XBoX Accessibility
    I'm superscribe on Xbox, and after an hour I cancel the superscription, they refund the...: I'm superscribe on Xbox, and after an hour I cancel the superscription, they refund the amount for me, and after two days its deducted, why??? 9ce445dc-4f31-4384-a69d-b3afef3fb78d
  4. Microsoft refuses to refund my money.

    in XBoX Games and Apps
    Microsoft refuses to refund my money.: I bought a game and requested a refund at the same day. My request was approved and it's been 20 days since that but I still didn't get my money back. facda10a-01bf-4511-8bb3-6b0b3c02adc5
  5. I purchased DTS headphone X and never received it, and Microsoft refuses to refund me!! and...

    in XBoX on Windows
    I purchased DTS headphone X and never received it, and Microsoft refuses to refund me!! and...: I purchased DTS headphone X and never received it, and Microsoft refuses to refund me!! and refuse to give me the item I clearly own and can be seen in my orders as PURCHASED! ALL THEY DO IS SEND...
  6. I want to appeal a refused refund, but I have not received an email about the decision, how...

    in XBoX on Windows
    I want to appeal a refused refund, but I have not received an email about the decision, how...: A refund request was refused 3 days ago, but I have not received an email to tell me. I have checked, inbox, junk, deleted, nothing. I want to appeal as the reason was that I was refused is...
  7. Refund refused as reached limit for the year despite having zero refunds - how do I get...

    in XBoX on Windows
    Refund refused as reached limit for the year despite having zero refunds - how do I get...: Bought game as gift on my account by mistake Asked for refund so could buy for correct account as a gift Refund refused for a pre order game Reason given was exceed permitted number of...
  8. Account hacked even with 2FA, refuses to refund product

    in XBoX Games and Apps
    Account hacked even with 2FA, refuses to refund product: Hi Microsoft. My old account was recently hacked even with having 2FA on. I never clicked on malicious links, shared my info, or used the same password across accounts. How my account was hacked...
  9. Why was I refused refund

    in XBoX on Windows
    Why was I refused refund: Refused refund for multiple games purchased fraudulently on my sons account that was hacked on Tuesday. The games were purchased and gifted by using our bank accounts that were linked to a PayPal...
  10. Microsoft refuses to give me a refund after my account was hacked

    in XBoX on Windows
    Microsoft refuses to give me a refund after my account was hacked: My Microsoft account was hacked, someone bought gift cards for a game. I never play games. Microsoft refuses to give the money back to me. I've spent 3 hours trying to get to a person, only to get...