Refund problem

Discus and support Refund problem in XBoX on Consoles to solve the problem; I bought the game "Ark" from the store because it was on sale and was very interested in it i have had the game for a week and realized i don't enjoy... Discussion in 'XBoX on Consoles' started by DeividasMDG, Jul 30, 2018.

  1. DeividasMDG
    DeividasMDG Guest

    Refund problem


    I bought the game "Ark" from the store because it was on sale and was very interested in it i have had the game for a week and realized i don't enjoy it as much. i went on my payment history and did not give me an option to refund. i tired looking things
    up and haven't found any solution. it might be the case i got too many hours on the game but i really need to somehow refund it. Is there any solution to get a refund. Please help

    :)
     
    DeividasMDG, Jul 30, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Refund problens

    You would want to post in the Xbox Rewards Questions forum in order for support to check. Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. Any purchases that count towards other offers on the site,
    will not be included in your rebates.
     
    Smwutches, Jul 30, 2018
    #2
  3. Van Helson
    Van Helson Guest
    Refund problens

    Good Morning,

    I have one star in Rewards Xbox Program. That star says that i'll have 2% back in my shopping, but i never recevied nothing back. Could someone please check why?
     
    Van Helson, Jul 30, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Refund problem

    You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jul 30, 2018
    #4
  5. DeividasMDG
    DeividasMDG Guest
    Thank you for your help all sorted
     
    DeividasMDG, Nov 3, 2018
    #5
  6. choppyseize Win User

    refund problems

    You need to contact support again or maybe even by phone and explain what happened
  7. DeividasMDG Win User

    Refund problem

    You would have to try contacting support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Thank you for your help all sorted
  8. NeoDan123 Win User

    Refund Problems

    Game refunds has certain criteria that needs to be met before it can be refunded.

    Bought in the past 14 days and have not played more than 2 hours.

    Certain games, DLS etc can NOT be refunded. ToC applies.
  9. FreakRoach Win User

    Refund Problems

    No you can not get a refund for a digital game if it was purchased more than 14 days ago.
  10. XBF Brad A Win User

    Problem Refunding

    Hi Zakaria,

    Thanks for reaching out to the forums. We see you have question on a refund. Unfortunately, there is nothing anyone on the forums can do for refunds. You will need to reply to the email stating it was denied. If unable to reply, you can try to submit another
    request.

    Thanks,

    Brad
Thema:

Refund problem

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