Refund Paypal charged me $16.00 ?

Hey FTChicken

Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently informing us of a charge that was subtracted from your refund.

I would have to refer you to
PayPal support, as they would be the only ones that are able to provide further feedback on why those funds were removed in the first place.

I hope this helps.

The PayPal is not the issue now. The fact that Microsoft is not issuing me a refund, after I returned the Xbox is the issue. If Microsoft does not issue the refund, I will contact PayPal to dispute the charge. I hope it does not come to that.

You was charged by Paypal ..this is a verification step of your credit card and it will be refunded....nothing to do with MS

@Goatsnatcher, yeah can't wait..only negative is because of the paypal crash and the changing my payment details.. The buggers have charged me twice lol... To be fair they are goin to give me a full refund.

Just to clarify, how did they take the money "out of wrong" account when you select what account to use online? I use PayPal all the time and it always gives me an option to select the payment method. In fact, with PayPal, unlike banks, companies don't charge
them but rather PayPal initiates payments, that's why you always get redirected to PayPal to complete a sale.

Not commenting on why a refund is taking so long, but the wrong charge was not Microsoft's fault, maybe PayPal messed up. I recommend contacting PayPal because whatever the case is, they can help.

d.