Refund page isn't working???

Hello LindseySaxton!

Thanks for reaching out to Xbox forums support.

Try accessing the refund page from another device or another browser.

Again, in order to submit the refund request, visit this link here :
Request an Xbox digital product refund

You can always
contact us here for further assistance, but all refund requests must go through that form.

Hope this helps! Let us know!



Happy Gaming!

Felix

Xbox forums support

I've gone through the ~4 page yes/no form and been redirected to "Request a refund" page like seven times now on four different occasions and the page just loads for like a minute and then says

Ooops! What happened to this page?
which is annoying and feels mocking with that stupid Mii-ripoff grrrrrrrr

Anyway, I've owned the game (Skyrim Special Edition) for like a week and a half (the max is 2 weeks) and have played it for less than 2 hours and have tried on a computer and phone, and this page still won't load! Which is really annoying! Anyway,
I really want my 24 bucks back and this is pretty time sensitive so any help/direction would be really appreciated. Thanks, famously calm and understanding Xbox community

Solved! For anyone else with this problem you need to use a browser-capable device WITHOUT iOS on it (at least right now). Or maybe you just can't use Safari. I used my friend's stinky Android (ew) and it worked so uhh do that if you're having this issue. Androids
have won the battle but not the war.

I hate that goddamn Virtual Assistant. I am not asking about Battlefield IV.

Hi henrymoonrabbit,

Glad to hear you were finally able to submit your refund. Now I know from you if someone else have this problem it might be IOS causing it. Thanks!

Hello there @EdatBooty444, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. If you wish to request the replacement yourself I would advise you to change the browser or the device you are using and try again; However, you can get your controller exchanged
through our online customer support. You will find below the link to our online support, all you need to do is access it, click on the green button that says "contact us" and take it from there.

The link: https://support.xbox.com/en-US/contact-us

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by letting me know if the reply was helpful!