Refund or something?

Ole JohanAlexandersen · Sep 25, 2019

a friend bought a game for me as a gift, but the net hung and he bought two.

I now have a code that I do not use and I wonder if Microsoft gives the money for the code that is not used?

i know my english is bad

:)

XBF Felixx P

Hey there
Ole JohanAlexandersen!

Thank you for letting us know that we were able to answer your refund question for you. To avoid repetitive answers, we'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues, please feel free
to come back to the Xbox Forums for further assistance and create a new thread. We will be more than happy to assist.

Thank you again and have a great day!

Happy gaming!

Felix

Xbox forums support

Event Pokemon

you go to purches and click the item you wish to refound note you cant return a item if its been longer then a week and you plyed for 10 or more hours

AridLizard

your friend will need to go to the following link and request a refund on the code you didn't use

https://account.microsoft.com/billing/orders/

hope this helps

THANOS OPRESSOR

If in this case the game has not been used and shows no achievements or a major advance in the game the refund can be made, take a look here.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

XBF Felixx P

Hello There
Ole JohanAlexandersen,

Thanks for posting here on the Xbox forums. In order to submit the refund request, visit this link here :

Request an Xbox digital product refund

You can always
contact us here for further assistance, but all refund requests must go through that form.

Hope this helps!

Happy Gaming!

Felix

Xbox forums support

Refund or something?