Refund on V-bucks

Did you recently request a refund for any of your v-bucks purchases? To check, please sign in to https://account.microsoft.com/billing/orders to validate.

Because if we have requests refund for v-bucks the items that was used with that v-bucks will be removed.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that once we requested a refund for a V-bucks and refunded, the V-bucks or the items that were purchased using the V-bucks will be removed as well. That's what causes the issue.

My son attempted to get 1000 v bucks if he subscribed to a gold membership, he upgraded through the offer and got 0 v bucks what's going on I require 1000 v bucks or a full refund, how do I get this?

Hello again, as I understand it, if you bought the V-bucks on the Microsoft account but the account is not linked to any Epic account, if so, you can try to request a refund of the V-Bucks.

Check out this link:
Refunds