Refund not going through to credit card.

Discus and support Refund not going through to credit card. in XBoX Games and Apps to solve the problem; Hello, I was issued a refund on 4/19/14 for my xbox live subscription. It shows in my payment history the charge and later refund of $64.79. However... Discussion in 'XBoX Games and Apps' started by unit5016, Apr 28, 2014.

  1. unit5016
    unit5016 Guest

    Refund not going through to credit card.


    Hello,

    I was issued a refund on 4/19/14 for my xbox live subscription. It shows in my payment history the charge and later refund of $64.79. However it has been ten days and I have yet to see the refund in my bank account. When would the money transfer back to
    my card?

    :)
     
    unit5016, Apr 28, 2014
    #1
  2. How would I go about getting a refund?

    When going through Microsoft movies and tv on my Xbox 360, I had accidentally bought a movie with my parents credit card without them knowing, and I'm wondering how to refund that movie.
     
    skullcrusher A4, Apr 28, 2014
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Credits not going through

    Hello ivorplayedallot,

    As we are relying on our other team to fix this issue and they have not yet provided us with a verified resolution date, we have never told users that the problem has been fixed. The earliest post I see for your gamertag is at (https://forums.xbox.com/en-US/thread/C63F9427-317B-4850-B40B-9E89C45D7424),
    when we were able to use a hotfix to force a deposit into user accounts. However, we specifically stated in our reply:

    Unfortunately, this is only a short-term solution that merely bypasses the error instead of resolving it.
    Until our other team deploys a resolution, the error will still remain on your account. We apologize for the inconvenience, and ask for your patience while our other team works on their solution.

    We have still not received an update from our other team with a specific resolution date at this time.
     
    XBLRewards8, Apr 28, 2014
    #3
  4. onyxishere
    onyxishere Guest

    Refund not going through to credit card.

    onyxishere, Apr 29, 2014
    #4
  5. Smwutches
    Smwutches Guest
    You may also have to contact your bank. For some banks it can take up to 30 days for a refund to go back on an account.
     
    Smwutches, Nov 1, 2018
    #5
  6. onyxishere Win User

    Refund not going through to credit card.

  7. Smwutches Win User

    Refund not going through to credit card.

    You may also have to contact your bank. For some banks it can take up to 30 days for a refund to go back on an account.
  8. steeledwand7664 Win User

    Son's Xbox Live membership auto withdrew $25 from my account for a subscription he doesn't use

    If you cancelled the subscription then you should get a refund back to the payment option that was charged.

    Like with any refund to a credit card it could take a couple of days for it to process through everywhere and be put back into your bank account.

    No refund through a credit/debit card is immediately done.
  9. StuartATrueRed Win User

    refund

    Whatever payment option you use, the refund will always go back to that option. So if you paid with credit card, the refund will go back to your credit card.
  10. Smwutches Win User

    refund

    It can take up to 72 hours for the refund specialists to determine whether or not the refund will be approved. If it is approved, it takes 3-5 business days for the refund to go through. It can take longer depending on some credit card companies and with
    the current pandemic.
Thema:

Refund not going through to credit card.

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