Refund [Mod Removed – Profanity].

Discus and support Refund [Mod Removed – Profanity]. in XBoX Games and Apps to solve the problem; I bought a gamertag name change messed up my name asked for a refund within 5 minutes of the mess up and they denied me. Why is Microsoft such a pain... Discussion in 'XBoX Games and Apps' started by Pewwbz, Oct 31, 2018.

  1. Pewwbz
    Pewwbz Guest

    Refund [Mod Removed – Profanity].


    I bought a gamertag name change messed up my name asked for a refund within 5 minutes of the mess up and they denied me. Why is Microsoft such a pain in the
    [Mod Removed – Profanity].

    :)
     
    Pewwbz, Oct 31, 2018
    #1
  2. Black screen

    [Mod Removed – Profanity]
    XBOX!!! This will be my 5th xbox 1x tired of having to re down load my games!! Should not have to have a external HD!! I want a refund! Switching to PS4
    [Mod Removed - Profanity] Microsoft will never buy another one of their products.
     
    Reefkeeper135, Oct 31, 2018
    #2
  3. FoxWelch
    FoxWelch Guest
    Communication ban also bans CoD: BO4 emblems?

    So if I’m talking to someone about Eminem’s song “[Mod Removed – Profanity].” and they report me i gues that means im
    [Mod Removed – Profanity]. banned right? Because I’m talking about a musical piece by an critically acclaimed (most would say the best in history) rap artist, i could get
    [Mod Removed – Profanity]. banned because it promotes, looks, and sounds like
    [Mod Removed – Profanity]. profanity despite being literal music? This is
    [Mod Removed – Profanity]. and your code of conduct which has certainly been shifted a huge amount since earlier call of duty titles is
    [Mod Removed – Profanity]. In fact, [Mod Removed – Profanity].you. Censor this you
    [Mod Removed – Profanity].. Do it.
     
    FoxWelch, Oct 31, 2018
    #3
  4. Refund [Mod Removed – Profanity].

    It is MS policy.

    They do this so people do not just say oh hey I messed up I really wanted this gamertag and request a refund for a gamertag change.
     
    steeledwand7664, Oct 31, 2018
    #4
  5. Did something bad happened? Contact official support for something like that.
     
    Radiant Sword X, Oct 31, 2018
    #5
  6. Pewwbz
    Pewwbz Guest
    I understand that but a 10 minute time frame give me a break. I could see 2 months later or even a week but 5 to 10 minutes is rediculous. I even asked if they would correct it for me and they said no.
     
    Pewwbz, Oct 31, 2018
    #6
  7. certain things are non-refundable in the eyes of Microsoft. I would check to see if its part of that list or contact support and talk to a live person. Be nice and tell them the situation and see what happens otherwise you will have to stay with what you
    have unless you buy another name change.
     
    Hyperion CMDR, Nov 1, 2018
    #7
  8. Pewwbz
    Pewwbz Guest

    Refund [Mod Removed – Profanity].

    Yeah I talked to the live person first in a panic lol. But I am always polite to costumer service people. She tried her best to do what she could and was unable to solve the problem. So thats when I went with the refund route. I was just surprised that
    they wouldnt and from here on out I will just avoid them at all cost.
     
    Pewwbz, Nov 1, 2018
    #8
  9. Saeleth
    Saeleth Guest
    You may want to reach out and speak with them directly on the phone. Was it something like a simple typo, or you want a whole different name?
     
    Saeleth, Nov 1, 2018
    #9
  10. Just Relaxed
    Just Relaxed Guest
    Yeah, Gamertag is a different story. I am almost 100% sure they will not give you a refund for a name change. You have to be lucky to get a refund. I'm sure everything you buy says that this is a final payment and you can't be refunded.
     
    Just Relaxed, Nov 1, 2018
    #10
  11. Pewwbz
    Pewwbz Guest
    Ok I will try that. Yeah simple typo. I had a derp moment.
     
    Pewwbz, Nov 1, 2018
    #11
  12. Pewwbz
    Pewwbz Guest
    Yeah its crazy they wouldnt fix it for me right then and there.
     
    Pewwbz, Nov 1, 2018
    #12
  13. Just Relaxed
    Just Relaxed Guest

    Refund [Mod Removed – Profanity].

    Yeah, it sucks! I'd recommend asking Xbox Live Support on their website for a refund and to revert your name to the previous one. I doubt they would do it, but no harm in asking is it?! Refund [Mod Removed – Profanity]. :D

    I've done the same as you but never asked for a refund, just spent more money to change one letter. Now I triple check and even google the word just to be sure. Haha! Wish you the best of luck

    Happy Gaming Refund [Mod Removed – Profanity]. :D
     
    Just Relaxed, Nov 1, 2018
    #13
  14. Pewwbz
    Pewwbz Guest
    Lol yeah i doubt they are gonna do anything. I mean the CEO of the company cant buy a new jet if he gives people refunds right. Yeah I guess im just gonna suffer and like you from now on ill tripple check my spelling. Thank you! You as well.
     
    Pewwbz, Nov 1, 2018
    #14
  15. Just Relaxed
    Just Relaxed Guest
    He really needs that 5th jet tho, hahaha!
     
    Just Relaxed, Nov 2, 2018
    #15
  16. Saeleth Win User

    Refund [Mod Removed – Profanity].

    You may want to reach out and speak with them directly on the phone. Was it something like a simple typo, or you want a whole different name?
  17. Just Relaxed Win User

    Refund [Mod Removed – Profanity].

    Yeah, Gamertag is a different story. I am almost 100% sure they will not give you a refund for a name change. You have to be lucky to get a refund. I'm sure everything you buy says that this is a final payment and you can't be refunded.
  18. Pewwbz Win User

    Refund [Mod Removed – Profanity].

    Yeah I talked to the live person first in a panic lol. But I am always polite to costumer service people. She tried her best to do what she could and was unable to solve the problem. So thats when I went with the refund route. I was just surprised that
    they wouldnt and from here on out I will just avoid them at all cost.
  19. Pewwbz Win User

    Refund [Mod Removed – Profanity].

    I understand that but a 10 minute time frame give me a break. I could see 2 months later or even a week but 5 to 10 minutes is rediculous. I even asked if they would correct it for me and they said no.
  20. Radiant Sword X Win User

    Refund [Mod Removed – Profanity].

    Did something bad happened? Contact official support for something like that.
Thema:

Refund [Mod Removed – Profanity].

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