Refund Hogwarts Legacy Xbox

Hello,

Thanks for reaching out to the Xbox forums. We understand there may be some frustration regarding the refund, however you should be able to pre-order again. There may have been an issue if you were trying to pre-order the same exact version of the game, as some changes were made.

Digital Deluxe version: Buy Hogwarts Legacy: Digital Deluxe Edition | Xbox

Xbox Series X|S version: Buy Hogwarts Legacy Xbox Series X|S Version | Xbox (Release date: 2/10/23)

Xbox One version: Buy Hogwarts Legacy Xbox One Version | Xbox (Releases 4/4/23)

If you are experiencing issues regarding your refund, please contact support: https://support.xbox.com/contact-us

Thanks,

-Hayabusa

Hello BradB_82. My name is Jose.

Hogwarts Legacy cannot be purchased for Xbox Series S. The game is only available for Xbox Series X and Xbox One.

According to a press release from Avalanche Software, the game's developer, Hogwarts Legacy could not be released for Xbox Series S due to performance limitations. The Xbox Series S has a weaker GPU than the Xbox Series X, which could have caused performance issues with a game as ambitious as Hogwarts Legacy.

The Xbox Series S has a weaker GPU than the Xbox Series X. This could have caused performance issues with a game as ambitious as Hogwarts Legacy.

Here are some reasons why Hogwarts Legacy cannot be purchased for Xbox Series S:

Hogwarts Legacy is an open world game with a huge world to explore. This requires a powerful GPU to generate high-quality graphics.

Hogwarts Legacy has a complex combat system that requires a powerful GPU to run smoothly.

Hogwarts Legacy may be released for Xbox Series S in the future, but for now, it's only available for Xbox Series X and Xbox One.

I hope this information has been useful to you and that your doubts have been clarified.

My hogwarts legacy was canceled and said refunded as well but I still have yet to get the money back to buy it again.

Which edition did you buy

There is two

Legacy and legacy gold

Legacy had both

You just need to find the xbox one copy in yoir ready to install library

I bought this version - https://www.xbox.com/en-in/games/store/hogwarts-legacy-xbox-series-x-s-version/9mt5nj5w7b8z

Should have bought this one - Hogwarts Legacy: Digital Deluxe Edition - https://www.xbox.com/en-IN/games/store/hogwarts-legacy-digital-deluxe-edition/9MW10GX140N1/0010

Thank you for helping out.

Thanks

Hi Guillermo!

The Hogwarts Legacy: Digital Deluxe Edition should be compatible on your device. Please try to purchase it instead directly to the website. Just make sure that you're signed in with your correct account online.

Deluxe version:
https://www.xbox.com/games/store/hogwarts-legac...

Normal version:
https://www.xbox.com/games/store/hogwarts-legac...