Refund : Halo wars definitive edition (PC)

Discus and support Refund : Halo wars definitive edition (PC) in XBoX Games and Apps to solve the problem; Hello, I recently bought the game, but it turns out that my PC does not meet the requirements of graphics, when in fact it is higher than the... Discussion in 'XBoX Games and Apps' started by luluc4s, May 31, 2018.

  1. luluc4s
    luluc4s Guest

    Refund : Halo wars definitive edition (PC)


    Hello, I recently bought the game, but it turns out that my PC does not

    meet the requirements of graphics, when in fact it is higher than the

    minimum requirements, I would like a follow up to my case to learn how

    to refund the product since they do not find the solution on your web page,

    thank you for your attention.

    Note:
    Im mexican, but i do this forum in English because the contact support

    is disabled, and i need to get my money back as soon as possible, if I

    can communicate with the support of my country appreciate it much, but

    while asking for an answer

    :)
     
    luluc4s, May 31, 2018
    #1
  2. Spartan216 Ivan
    Spartan216 Ivan Guest
    Can't download Halo Wars Definitive Edition

    I got the Halo Wars 2: Ultimate Edition Pre-Order on PC and I do have a game called Halo Wars Definitive Edition "Owned" but the game called Halo Wars Definitive Edition (PC) I don't. The one I own I can't do anything with.
     
    Spartan216 Ivan, May 31, 2018
    #2
  3. Дмитрий _UVAO_
    Дмитрий _UVAO_ Guest
    Halo Wars 2 Ultimate edition

    Not available Halo Wars Definitive Edition included with Halo Wars 2 Ultimate edition (pre-order). Where is my Halo Wars Definitive Edition?
     
    Дмитрий _UVAO_, May 31, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Refund : Halo wars definitive edition (PC)

    Smwutches, May 31, 2018
    #4
  5. Smwutches Win User

    Refund : Halo wars definitive edition (PC)

    You can try going to http://commerce.microsoft.com to see if you can start a refund there. If not, you will need to contact support and speak to billing. http://support.xbox.com/contact-us
  6. Marcel Labbé-Lauren Win User

    Still waiting for my Halo Wars Definitive Edition Code

    Hey there,

    That screenshot indicates that you already own the game. Codes were only sent out during the pre-order period for Halo Wars 2: Ultimate Edition. Now, all digital purchases for Halo Wars 2: Ultimate Edition include the digital version of Halo Wars: Definitive
    Edition. If the game is showing up in your library already, there is no need for a code.

    Are you able to try downloading the game through the Halo app on the Windows Store? Within the Halo app, select the controller icon and see if it allows you to download the game through that menu.

    Keep us posted!
    Yes that screenshot indicates that I own the XBox One version, but not the PC version. As you see, there are two versions of Halo Wars 2. One for PC and one for XBox.

    I bought the Ultimate Edition and I should have everything on PC and XBox, but I did not receive a Halo Wars Definitive Edition for PC. It's not in my store library. I do not own an XBox One.

    The Halo App is only offering me to buy Halo Wars 1.

    If browse the Windows Store to Halo Wars 2 Ultimate Edition it says that I own this product. It lists Halo Wars Definitive Edition as belonging to this package. If I click that, it offers me to buy Halo Wars Definitive Edition.

    Clearly, that can't be right and something went wrong with the activation. Can you fix this?

    Best,

    M1Labbe
  7. CallMeDW Win User

    Halo wars showing up on achievement list

  8. HiddenAddiction Win User

    Still No Definitive Edition Code

    halo wars 2 ultimate edition includes Halo wars DE. You should be able to find and download the game under ready to install on my games and apps on your xbox one!

    On PC check the Halo app or the Download and install page on the store!
    It says I already own the game but I get stuck in an endless cycle of "You already own this game" to "Available only as part of a bundle./Not sold seperately"

    On my Xbox there is no option for Halo Wars Definitive Edition in the ready to install list.

    On PC in the Halo app, the definitive edition is listed as "Buy Now".

    I've double checked my order history and to make sure I got the Ultimate Edition and I did get to play Halo Wars 2 a few days early with that bundle.
  9. duckonquack892 Win User

    Halo Wars Definitive Edition code

    pre ordered Halo Wars 2: Ultimate Edition.

    Halo Wars Definitive Edition downloaded but I can't play it.
Thema:

Refund : Halo wars definitive edition (PC)

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